Support » Installing WordPress » no update required; cannot access dashboard

  • I just tried to update my site to 3.4. Now when I log in I get a message saying:

    No Update Required

    Your WordPress database is already up-to-date!

    When I hit the continue button, it takes me directly to my site, which operates fine. However, I cannot get to the dashboard.

    I tried clearing my browsers cache and cookies as was suggested in another thread, however this has not had any effect.

Viewing 7 replies - 1 through 7 (of 7 total)
  • esmi

    (@esmi)

    Forum Moderator

    Try:
    – switching to the Twenty Eleven theme by renaming your current theme’s folder inside wp-content/themes and adding “-old” to the end of the folder name using FTP or whatever file management application your host provides.

    resetting the plugins folder by FTP or phpMyAdmin.

    – re-uploading all files & folders – except the wp-content folder – from a fresh download of WordPress.

    – running the upgrade manually via wp-admin/upgrade.php

    Thank you!

    Excellent suggestion. The old theme and all plugins might work, just a matter of upgrade order issue:

    Switching to twentyeleven, then upgrading the plugins, then back to the original theme, and voilĂ , admin section is working again.

    I don’t know what is wrong, but all I can see is blank page when I try to access my admin panel. I’ve followed steps above, but still doesn’t work…

    You have a different problem from the one described in this thread. This thread is relevant to the situation where you get the message:

    No Update Required

    Your WordPress database is already up-to-date!

    In your case, since you see a blank screen you would need to look at your error logs, or php error logs, and open a new discussion threat specific to what you find.

    ABColeman

    (@abcoleman)

    Followed rename plugin folder advice above, tried to load wedsite, got error message, then changed plugin folder back to orginal name and every thing works find. I think the failed home page load cleared the cache.

    Faced with a similar problem, I couldn’t access the dashboard via the admin tool bar or via direct call to wp-admin. Found this thread and was preparing to follow esmi’s suggestion but first….

    I tried New->Post in the admin tool bar. I got an edit dialogue in the admin section. From there, I could navigate anywhere in the admin section, including “Dashboard.”

    Returning to my WP pages, I could then access the dashboard through the admin tool bar, or via direct request for wp-admin.

    This was the only one of a dozen sites I upgraded from 3.4.1 to 3.4.2 that had this issue.

Viewing 7 replies - 1 through 7 (of 7 total)
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