Support » Plugin: Companion Auto Update » No update reminder email

  • Resolved webmastermd


    I do not get the “Update available” email anymore.
    It first worked with the last version, but since I updated to 3.3.8 I do not get any mail and I waited a few days to be sure.

    My environment and settings:
    WP-Con seems to work, I even installed a plugin to check it’s working (wp-cron status checker). I have htaccess basic auth on the site, but excepted the server IP that the wp-cron ping works.
    I have a monitor with Uptime robot to accesss the site each 5 minutes to trigger the cron and Uptime Robot gives only status 200, so no issue there.
    I have unchecked all under “Auto Updater” as I just want the reminder, so under email just “Update available” is checked. Under advanced I have the intervals on twice daily and the notification on hourly. If I save this dialog, under “Status” it shows then “Email Notifications” next the current time (-1 hour, seems a timezone thing).
    I also use the “Post SMTP Mailer/Email Log”, but it is configured correctly and in the integrated email-logger I see no mail-send attempt since March 1.

    Any suggestions?


Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Papin Schipper


    I think this might be due to a recent change I made in the way this plugin handles timezones, I’ll see what I can do to fix this.

    Plugin Author Papin Schipper


    Under General Settings have you set the correct timezone?

    Yes, I also checked the servers PHP setting for timezone. Both are set to Berlin/Brüssel (GMT+1). The time your plugin shows for next mail is GMT time.

    I also checked the real cron time with a plugin (WP Crontrol) and the cau_set_schedule_mail cron-slug is set correctly to hourly and shows the GMT+1 time. I used the plugin to run the cron event instantly but still no mail appears.

    Plugin Author Papin Schipper


    Should be fixed in 3.3.9, let me know 🙂

    It’s not fixed for me, noting changed. I reinstalled the plugin and it still does not work.

    Plugin Author Papin Schipper


    Would you be willing to help me test? I think I may have it actually fixed now.

    If you are, please send me a message via my website so I can e-mail you the proper files 🙂

Viewing 6 replies - 1 through 6 (of 6 total)
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