Support » Plugin: Eventbrite API » No update after adding, deleting or editing Events

  • Resolved christians1972

    (@christians1972)


    Hello – after adding, deleting or editing Events in my Eventbrite-Account, there is no update on our WordPress-Site – the connection is working – after disconnection and connecting again, the update is there, but this is not a good procedure, so we search for a good solution. Thanks

Viewing 9 replies - 1 through 9 (of 9 total)
  • Andy14

    (@andy14)

    The default cache length is 24 hours. Disconnecting and connecting again would have forced a new API request.

    You can change the frequency of API requests, or alternatively set up a webhook to notify your WordPress site of changes and use that to bust the cache.

    jholliday

    (@jholliday)

    @andy14 – Is there a way to avoid the cache altogether, so that a new API request is generated on every page refresh?

    christians1972

    (@christians1972)

    @andy14 – i have changed the frequency of API requests, but that does not work and also the webhook does not work.

    Andy14

    (@andy14)

    @jholliday: you could set the cache to 0, but you’d need to be aware of hitting the API limit (and your page speed).

    @christians1972: could you elaborate further about how it’s not working as you expect?

    christians1972

    (@christians1972)

    @andy14 – i installed “eventbrite-api-cache-one-hour” but the changes from Eventbrite-Events appear not until the next day (24 hours).

    And i also set up a Web-Hook at Eventbrite and also this way the changes from Eventbrite-Events appear not until the next day (24 hours).

    Plugin Author Automattic

    (@automattic)

    @christians1972 You sometimes need to do a final disconnect/reconnect dance after the one hour cache plugin is installed to have it take affect.

    After struggling with this forever, we finally decided to go with Events Calendar Pro by Modern Tribe. Although it also does not solve the automatic syncing problem, it does simply the process of importing the events into WP because instead of the whole “disconnect/reconnect” approach, you just manually import the new events. Not ideal, but works for us for now.

    Plugin Author Automattic

    (@automattic)

    Glad you found something that works for you! Yes, different approach, different set of plus/minuses.

    We are having the same problem. After not having an active eventbrite event for about a month, our events page has not updated through the API now that we’ve created a new public event on Eventbrite: http://www.lashicap.org/events/
    The event has been public for several days.

    I’m afraid I need clearer directions on how to troubleshoot this. When you say, “You sometimes need to do a final disconnect/reconnect dance after the one hour cache plugin is installed to have it take affect.”

    Do you mean deactivating and reactivating the Eventbrite API plugin itself? (I’ve tried this actually)

    Do you mean deleting and re-adding the app in keyring? (I’ve tried this too)

    I also tried using a webhook, and I would try adding the code from eventbrite-api-cache-one-hour.php, but the github page does not have any directions on where to place the file or the code and I’d like a little more guidance before I just go around sticking it places.

Viewing 9 replies - 1 through 9 (of 9 total)
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