WP eCommerce
No Transaction Report (3 posts)

  1. PKPublications
    Posted 2 years ago #

    Once I updated I no longer receive transaction reports from my WP Ecommerce plug-in. How do I start receiving these again? Or can I go back to the version I had before?? I need my customers information from each sale. My shopping cart is working properly and goes to my check-out, I just have no idea that I received a sale. The help page shows a different administrative page, the PURCHASE LOG E-MAIL IS MISSING FROM PAGE!! Please help!


  2. Jeffrey Schutzman
    Posted 2 years ago #

    Have you confirmed that the email configuration within WordPress is working properly?

    If so, next step would be to double check all of the email addresses in the WPeC admin pages and confirm that they are valid and match the emails in the WordPress configuration.

    If you still have the problem you might want to look for an old plugin called Mail Debug, or something similar. It logged the email sends to a file so you could see what is happening.

  3. calliewallie
    Posted 2 years ago #

    I'm curious if anyone has found a resolution for this that works?

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