Support » Plugin: YITH WooCommerce Order Tracking » No Tracking Order Email Sent After Input

  • Hello team,

    I installed the Free version of YITH Woocommerce Order tracking, I insert the tracking number, courier and date and click enter.

    The order page refreshed itself, however, no email was sent to the recipient.

    I tested this multiple times and still doesn’t work. I used the same method on YITH DEMO site then it works.

    Not sure what’s wrong.

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  • Plugin Author YITHEMES

    (@yithemes)

    Hi there,
    hope you are doing well! 🙂

    The tracking data are included in the WooCommerce emails, so it’s necessary also to complete the order or at least change the order status after adding the tracking data.

    Could you check it, please?

    Have a nice day!

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