Support » Plugin: WP Video Lightbox » No thumbnails anymore

  • Resolved Ron van Dulmen

    (@verdulleme)


    Hello, i use this shortcode for a while [video_lightbox_vimeo5 video_id=”321254841″ width=”720″ height=”480″ auto_thumb=”1″] but now i see the thumbnails don’t load. Anyone an idea what is going on?

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  • Plugin Support mbrsolution

    (@mbrsolution)

    Hi, I tested your shortcode and this is the message I receive when trying to play the video.

    Sorry
    Because of its privacy settings, this video cannot be played here.

    So, my guess is that private or secured videos will not display the thumbnail. However if you test a non secured video, the thumbnail will show up. I have also tested the shortcode with a none secured video ID and the thumbnail shows up.

    Kind regards

    • This reply was modified 1 year, 5 months ago by mbrsolution.
    Thread Starter Ron van Dulmen

    (@verdulleme)

    This sounds plausible. We did change the change the privacy of the video’s. So that Will be the1 reason.

    Thanks

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