Title: No thumbnails after update Last modified: August 21, 2016 --- # No thumbnails after update * Resolved [x10ader](https://wordpress.org/support/users/x10ader/) * (@x10ader) * [13 years ago](https://wordpress.org/support/topic/no-thumbnails-after-update/) * Hi! I recently updated plugin to the latest version and now can’t get any thumbnails from Youtube & Dailymotion. Plugin worked excellent for months, but now is showing [this](http://tinypic.com/r/9qd0z7/5). Don’t know what to do. Is it possible to install the previous version somehow? * [http://wordpress.org/extend/plugins/video-thumbnails/](http://wordpress.org/extend/plugins/video-thumbnails/) Viewing 13 replies - 1 through 13 (of 13 total) * Plugin Author [Sutherland Boswell](https://wordpress.org/support/users/sutherlandboswell/) * (@sutherlandboswell) * [13 years ago](https://wordpress.org/support/topic/no-thumbnails-after-update/#post-3743894) * On the debugging page, have you used the option to “Test Providers” and “Test Image Downloading”? * If you need to downgrade until this is fixed, other versions are available on the plugin page’s “Developers” tab. [Here’s a link to 1.8.2](http://downloads.wordpress.org/plugin/video-thumbnails.1.8.2.zip). * [Panos](https://wordpress.org/support/users/panosk/) * (@panosk) * [13 years ago](https://wordpress.org/support/topic/no-thumbnails-after-update/#post-3744056) * I had the same problem after update. 1.8.2 version is working well. At the debugging page the “Test Providers” worked, the “Test Image” Didn’t worked. * Plugin Author [Sutherland Boswell](https://wordpress.org/support/users/sutherlandboswell/) * (@sutherlandboswell) * [13 years ago](https://wordpress.org/support/topic/no-thumbnails-after-update/#post-3744057) * Thanks Panos, that helps guide me in the right direction. Do you mind sharing what host/server you’re using? * Thread Starter [x10ader](https://wordpress.org/support/users/x10ader/) * (@x10ader) * [13 years ago](https://wordpress.org/support/topic/no-thumbnails-after-update/#post-3744080) * Thanks for your comments and link. I have found the cause of the problem: When I write the name in a new post, post’s address is changing (/%postname%/) and thumbnails do not work. However, when I leave the name empty, post’s address will be /numbers – not letters, thumbnails plugin works! So what I do is I write the name after the post is published with a thumbnail. * I hope it can be fixed in a new version, Sutherland? I also tested “Test Providers” and “Test Image Downloading” – everything works fine. So it must be the post’s name that is causing a problem for plugin.. * Thanks again for your work! * Plugin Author [Sutherland Boswell](https://wordpress.org/support/users/sutherlandboswell/) * (@sutherlandboswell) * [13 years ago](https://wordpress.org/support/topic/no-thumbnails-after-update/#post-3744091) * x10ader could you send me a login to test it out? My email is [on this page](http://sutherlandboswell.com/contact/). * [helicoptre](https://wordpress.org/support/users/helicoptre/) * (@helicoptre) * [12 years, 11 months ago](https://wordpress.org/support/topic/no-thumbnails-after-update/#post-3744167) * hi I had the same problem after update too. Hope that you will fixed that in very soon. thank you. * [safi2266](https://wordpress.org/support/users/safi2266/) * (@safi2266) * [12 years, 11 months ago](https://wordpress.org/support/topic/no-thumbnails-after-update/#post-3744170) * Hi I faced this issue too. I think this happened because I write post title in Arabic. When I published post without title the thumbnail works ok. * I will be waiting for fix to this * thank you * [shesma](https://wordpress.org/support/users/shesma/) * (@shesma) * [12 years, 10 months ago](https://wordpress.org/support/topic/no-thumbnails-after-update/#post-3744182) * +1 * [Panos](https://wordpress.org/support/users/panosk/) * (@panosk) * [12 years, 10 months ago](https://wordpress.org/support/topic/no-thumbnails-after-update/#post-3744185) * Yes that issue with the title still exists. I have similar problem when I’m trying to put a title in Greek. * Is there going to be an update for that? * [mymktp1](https://wordpress.org/support/users/mymktp1/) * (@mymktp1) * [12 years, 10 months ago](https://wordpress.org/support/topic/no-thumbnails-after-update/#post-3744188) * Hello, I too am having the same problems for Thai Language. Hopefully we will get an update for this issue soon. * Plugin Author [Sutherland Boswell](https://wordpress.org/support/users/sutherlandboswell/) * (@sutherlandboswell) * [12 years, 10 months ago](https://wordpress.org/support/topic/no-thumbnails-after-update/#post-3744194) * The thumbnail’s file name is generated from the slug, and it looks like non-latin characters are causing problems. If you think this is your case, try opening up video-thumbnails.php and finding the line * `$new_filename = basename( get_permalink( $post_id ) ) . $image_extension;` * and replacing it with * `$new_filename = urldecode( basename( get_permalink( $post_id ) ) ) . $image_extension;` * If you can test this out and let me know that’d be great! Please test it with titles using the latin alphabet too. * [mymktp1](https://wordpress.org/support/users/mymktp1/) * (@mymktp1) * [12 years, 10 months ago](https://wordpress.org/support/topic/no-thumbnails-after-update/#post-3744196) * Just wanted you to know that fixed it . Thank you! * Plugin Author [Sutherland Boswell](https://wordpress.org/support/users/sutherlandboswell/) * (@sutherlandboswell) * [12 years, 10 months ago](https://wordpress.org/support/topic/no-thumbnails-after-update/#post-3744197) * Thanks for testing it! I’ve included this fix in version 2.0.4 Viewing 13 replies - 1 through 13 (of 13 total) The topic ‘No thumbnails after update’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/video-thumbnails_3e6f7f.svg) * [Video Thumbnails](https://wordpress.org/plugins/video-thumbnails/) * [Frequently Asked Questions](https://wordpress.org/plugins/video-thumbnails/#faq) * [Support Threads](https://wordpress.org/support/plugin/video-thumbnails/) * [Active Topics](https://wordpress.org/support/plugin/video-thumbnails/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/video-thumbnails/unresolved/) * [Reviews](https://wordpress.org/support/plugin/video-thumbnails/reviews/) * 13 replies * 7 participants * Last reply from: [Sutherland Boswell](https://wordpress.org/support/users/sutherlandboswell/) * Last activity: [12 years, 10 months ago](https://wordpress.org/support/topic/no-thumbnails-after-update/#post-3744197) * Status: resolved