Support » Plugin: Gutenberg » Gutenberg crashed my site

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  • I’m sorry to hear you had no response. I’m not sure every feedback is replied to but I do know they are all reviewed. In the case for the JSON error, there is an issue on file at which sounds similar but is waiting for extra information in case you have any to add!

    You can access the HTML in Gutenberg. How it is parsed is a little more strict though. If you would like to use custom HTML in your posts and you are keen for HTML, try using the Custom HTML block.

    Thanks so much for testing and for posting feedback.

    Hi there – thanks so much for getting back to me. The JSON thing is clearly a bug that will get resolved I am sure. The fact that I can’t seem to save a post though is a show stopper. You can’t use a CMS if you can’t actually save your work.

    May I ask for more information about what happens when you cannot save? Would you be willing to try to check the browser console to see if there are any specific errors I can use to help pinpoint the problem? If you let me know which browser you are using, I can get more specific instructions for you. What I do know is that saving is working for me when I test with WordPress 4.9.8 and Gutenberg 3.7 as well as 3.8.0-rc.1. And if you’d like to pop over into the forums at to give more detail, that would be awesome.

    Okay – so this is what happens:

    Gutenberg version Version 3.7.0
    Wordpress version version 4.9.8–en_ZA
    Nirvana theme version
    Chrome browser Version 69.0.3497.81 (Official Build) (32-bit)
    Windows 7 Pro machine
    Sucuri firewall
    Site URL:

    Activated Gutenberg plugin.
    Opened new post.
    Typed in test headline, test content.
    Hit save draft.
    Said updating failed – pink strip across the top of the page.
    But then seemed to do a bunch of autosaving – icon at the top changed.
    In the post list, it says Auto Draft – but doesn’t have the content which I inputted – so it seems to fail to capture the content but then go into an autosave loop.

    What it says in the console:

    Mixed Content: The page at ‘’ was loaded over HTTPS, but requested an insecure favicon ‘×192.jpg’. This request has been blocked; the content must be served over HTTPS.

    • This reply was modified 7 months, 1 week ago by  Renee Moodie.
    • This reply was modified 7 months, 1 week ago by  Renee Moodie.
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