No text showing in admin but showing on live site (5 posts)

  1. brightstar creative
    Posted 2 years ago #

    We have a small existing client site, in the WP admin there is now no text showing on either the pages or posts using either visual or text, it also shows a word count of Zero.

    On the live site the text on every page is showing as it should.

    I have tried Safari, Chrome, Firefox and it is the same on all browsers.

    I have also checked to see if the text was white on white.

    The text just "isnt there" in admin?

    I need to sort this out before our client needs to make any updates.

    many thanks dp

  2. bomberspy
    Posted 2 years ago #

    try check you dns if its correct.

  3. brightstar creative
    Posted 2 years ago #

    Hi - the site has always been OK for the last 12 months and DNS details have not been updated at any point?

  4. kmessinger
    Forum Moderator
    Posted 2 years ago #

    Work thru this.

    Pay particular attention to the part about plugins and using your browser to detect javascript errors.

  5. brightstar creative
    Posted 2 years ago #

    Hi kmessinger - thanks for the signpost, although I am not a "coder" I have worked through most of this and still have the problem in wp-admin.

    I have tested on 3 Mac browsers and 2 PC browsers.
    I have updated the tom thumb script which needed updating.
    I have deactivated all plug ins.
    I have removed a few plug ins all together (mainly security ones such as Bullet Proof)
    I have checked the HTaccess file (which had already been removed for security.

    I havent tried using the browser to detect javascript errors as it is having the same problem on all 5 browsers I have viewed on so presume it isnt a browser issue?

    Any further help would be appreciated :-)

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