No terms appearing: term count not updating

Hi Daniele,
It was on a page, for which it was enabled. I have enabled for posts too, but it’s still not working (obviously, as I have no posts yet!) and the post count is still not updating. I’m aware it’s a cron job and have tried updating manually too. Neither time nor manual updating is working…

Thanks for your reply.

1. I am testing the plugin, so I haven’t got the pro version yet.

2. So far I have only created a couple of test terms, in two different categories, one of which is a subcategory.

3. The site is under development, so the page is set to private (clearly I cannot publish it until a) I have a minimum number of terms and b) the glossary is actually working as I want, not just all terms in all categories mixed together, which is how the default glossary page appears to work in the free version (hence me creating a new page using shortcodes to sort by category).

Ok, I have now created a staging site and set the page status to Published.

Now I am getting a list of terms for the shortcode [glossary-terms] but the parameters are not working – I have tried with both the category slug and ID [glossary-terms tax=”25″] as per your documentation. But in all cases the shortcode lists all the terms from all categories…

By the way, for the new page I am using Gutenberg. I do have Elementor installed, but wanted to keep it simple for this one to avoid problems…

You can see the page here: https://staging3.gapsfamily.org/glosario/ (it’s in Spanish and I’ve not translated anything yet, but you’ll see what I mean. I am assuming I can translate the “Glossary Term” string at the top of the main Term page/custom post. I’m using WPML.

Thanks for the quick replies. We’re making progress!

Can you not see that the second section is actually two terms repeated?

As I said, the two terms are in separate categories. With the “tax” parameter I should be able to display only the terms in a specific category, but it is displaying all the terms. The category shortcode (listing the categories and sub-categories, appears to be working.

I have updated the page (“Glosario” = “glossary” in English…) to better reflect what I am trying to do. The first category, Microbiota (that’s the same in English) should have just one term, “Metagenoma”, the second (sub)category – “Macronutrientes” (Macronutrients) should have also one term, “Carbohídratos” (Carbohydrates) and the third one, “Micronutrientes” (Micronutrients) should be blank as it has no categories.

This is a non-profit, so until we have completed the main structure of the site and can start generating visibility and donations, we have to keep costs to a minimum and make do with the free tools available.

So far I’m afraid your lack of understanding of the issue is not giving me much confidence and I may have to look elsewhere. I do, appreciate, though, your responsiveness.

It’s still not working for slugs. I don’t know why I hadn’t realised this, but under Microbiota there should have been one. I must have thought I hadn’t added the shortcode yet. But I had. However, if I put the ID, it does work.