• Hello,

    I do not understand, since today it is impossible to update the ranking of my teams. No more teams appear in the leaderboard management screen.
    In addition, the results table is displayed with wacky data. Only the data of our club are good, all the others are false.
    Do you have a research idea to debug the problem?

    see screenshot here screenshots

    Thank you for your help.

    • This topic was modified 6 years, 5 months ago by ldavid45160.

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Viewing 10 replies - 1 through 10 (of 10 total)
  • Thread Starter ldavid45160

    (@ldavid45160)

    Plugin Contributor Roch

    (@rochesterj)

    Hi!

    Thanks for reaching out and I’m sorry for the trouble.

    Please kindly try disabling all your plugins.

    Also, please check under Events if all your matches are there.

    And finally, have you recently updated SportsPress?

    Thanks!

    Thread Starter ldavid45160

    (@ldavid45160)

    Hello,

    Under events, all my matches are here.
    I will test by disabling one by one installed plugins.
    I did some updates last week, and also installed woocommerce. I’ll start with this one!

    regards

    Thread Starter ldavid45160

    (@ldavid45160)

    Hello,

    all plugins (really all) are disabled except sportspress!, but the problem remains.
    is there a way to see the sportspress operation logs?
    is there a way to reinstall sportspress without losing any data?

    thank you

    Thread Starter ldavid45160

    (@ldavid45160)

    hello,

    after installing a plugin for view WP error, I found this error, each time I want to access to the team standings

    2017-11-21T00:19:14+00:00 CRITICAL Call to undefined function readonly()

    Do you have an idea with this ?

    thanks

    Plugin Contributor Roch

    (@rochesterj)

    Hi @ldavid45160

    Thanks for your reply!

    I’ll pass this to our dev team as I’m able to reproduce a similar error here.

    Please stand by.

    If you want to, you can roll back to the previous SportsPress version so you’ll be able to update your data.

    Thanks!

    Thread Starter ldavid45160

    (@ldavid45160)

    Hello,

    I will test a rollback tonight, and come back to you to keep you informed.
    I’m not sure, but it seems to me that the upgrade I made was from 2.43 to 2.52, but I do not know how to check.
    Thank you for your help.

    Regards

    Plugin Contributor Roch

    (@rochesterj)

    Awesome, let us know how it works for you then.

    Thanks!

    Thread Starter ldavid45160

    (@ldavid45160)

    Hello,

    the time to receive the ftp FTP, I just made the rollback.
    From version 2.5.2, I went to 2.5.1, without success.
    Then in 2.5, still without success. And finally in 2.4.3 successfully. I was able to access the rankings again.

    After doing a ranking change test, I went back to 2.5.2, and it crashes again.
    The return in 2.4.3, corrects again.

    So it seems to have a problem with the 2.5x.

    Do you want data, logs to debug?

    Regards,

    Plugin Contributor Roch

    (@rochesterj)

    Hi!

    Thanks for doing that!

    We have released the 2.5.3 version which has a fix for a very similar issue (regarding timezones). Please kindly try that and let us know.

    Thanks!

Viewing 10 replies - 1 through 10 (of 10 total)
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