No syncing since 2.x
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No syncing since version 2.X. If I roll back to 1.9x it works. Done everything possible to fix. Here is the log error:
01-27-2020 @ 17:39:12 – Starting step cycle: validate_products
01-27-2020 @ 17:39:12 – Completed job step: validate_products
01-27-2020 @ 17:39:12 – Completed step cycle: validate_products (0.01s)
01-27-2020 @ 17:39:13 – Starting step cycle: extract_category_ids
01-27-2020 @ 17:39:13 – Completed job step: extract_category_ids
01-27-2020 @ 17:39:13 – Completed step cycle: extract_category_ids (0.01s)
01-27-2020 @ 17:39:13 – Starting step cycle: refresh_category_mappings
01-27-2020 @ 17:39:13 – Completed step cycle: refresh_category_mappings (0.01s)
01-27-2020 @ 17:39:14 – Starting step cycle: refresh_category_mappings
01-27-2020 @ 17:39:14 – Completed job step: refresh_category_mappings
01-27-2020 @ 17:39:14 – Completed step cycle: refresh_category_mappings (0.01s)
01-27-2020 @ 17:39:15 – Starting step cycle: query_unmapped_categories
01-27-2020 @ 17:39:15 – Completed job step: query_unmapped_categories
01-27-2020 @ 17:39:15 – Completed step cycle: query_unmapped_categories (0.00s)
01-27-2020 @ 17:39:16 – Starting step cycle: upsert_categories
01-27-2020 @ 17:39:16 – Request
Request
method:
uri: batchUpsertCatalogObjectsWithHttpInfo
user-agent: WooCommerce-Square/2.0.8 (WooCommerce/3.9.0; WordPress/5.3.2)
headers: Array
(
)
body: {
“idempotency_key”: “12593810e4a842c747cf1421cdc811bd:1a2b1b89b4e85131a5a96c1f7584a885_upsert_categories”,
“batches”: []
}
duration: 0.09936s01-27-2020 @ 17:39:16 – Response
Response
code: 400
message:
headers: Array
(
[0] => HTTP/1.1 400 Bad Request
[Content-Type] => application/json
[Square-Version] => 2019-08-14
[Vary] => Origin, Accept-Encoding
[X-Content-Type-Options] => nosniff
[X-Download-Options] => noopen
[X-Frame-Options] => SAMEORIGIN
[X-Permitted-Cross-Domain-Policies] => none
[X-Xss-Protection] => 1; mode=block
[Date] => Tue, 28 Jan 2020 01:39:15 GMT
[Content-Length] => 143
[Strict-Transport-Security] => max-age=631152000; includeSubDomains; preload
)
body: Array
(
[errors] => Array
(
[0] => stdClass Object
(
[category] => INVALID_REQUEST_ERROR
[code] => ARRAY_EMPTY
[detail] => Repeated field must have at least one value
[field] => batches
))
)
01-27-2020 @ 17:39:16 - Failed step cycle: upsert_categories (0.11s) - [ARRAY_EMPTY] Repeated field must have at least one value
01-27-2020 @ 17:39:16 - [ARRAY_EMPTY] Repeated field must have at least one valueThe page I need help with: [log in to see the link]
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### WordPress Environment ### WordPress address (URL): https://tapestryfinecarpetcleaning.ca Site address (URL): https://tapestryfinecarpetcleaning.ca WC Version: 3.9.1 REST API Version: ✔ 1.0.7 Log Directory Writable: ✔ WP Version: 5.3.2 WP Multisite: – WP Memory Limit: 256 MB WP Debug Mode: – WP Cron: ✔ Language: en_CA External object cache: ✔ ### Server Environment ### Server Info: nginx PHP Version: 7.2.27 PHP Post Max Size: 2 GB PHP Time Limit: 1200 PHP Max Input Vars: 6144 cURL Version: 7.68.0 OpenSSL/1.1.0l SUHOSIN Installed: – MySQL Version: 5.5.5-10.3.21-MariaDB-log Max Upload Size: 2 GB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 3.9.1 WC Database Prefix: wp_135788787_ Total Database Size: 62.86MB Database Data Size: 51.74MB Database Index Size: 11.12MB wp_135788787_woocommerce_sessions: Data: 1.28MB + Index: 0.02MB + Engine InnoDB 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0.02MB + Index: 0.00MB + Engine InnoDB vp_backup_wp_135788787_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB vp_backup_wp_135788787_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB vp_backup_wp_135788787_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB vp_backup_wp_135788787_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB vp_backup_wp_135788787_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB vp_backup_wp_135788787_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB vp_backup_wp_135788787_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB vp_backup_wp_135788787_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB vp_backup_wp_135788787_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB vp_backup_wp_135788787_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB vp_backup_wp_135788787_wc_webhooks: Data: 0.02MB + Index: 0.02MB + 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Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: ✔ ### WC Pages ### Shop base: #874 - /bookings/ Cart: #28 - /cart/ Checkout: #29 - /checkout/ My account: ❌ Page not set Terms and conditions: #2592 - /terms-and-conditions/ ### Theme ### Name: Child Theme Version: 1.0 Author URL: http://woocommerce.com Child Theme: ✔ Parent Theme Name: Storefront Parent Theme Version: 2.5.3 Parent Theme Author URL: https://woocommerce.com/ WooCommerce Support: ✔ ### Templates ### Overrides: – ### Action Scheduler ### Complete: 2,024 Oldest: 2019-12-28 14:52:57 -0800 Newest: 2020-01-28 14:02:50 -0800 Pending: 4 Oldest: 2020-01-28 14:30:54 -0800 Newest: 2020-02-04 14:02:22 -0800 Cancelled: 27 Oldest: 2020-01-18 14:22:56 -0800 Newest: 2020-02-04 13:42:19 -0800 In-progress: 0 Oldest: – Newest: – Failed: 0 Oldest: – Newest: –
Rolled back to 1.0.38 and was able to sync. This is so crazy that we have to do that.
Updated back to the latest version and won’t sync again.
Support notified a fix is in the works!
Hi there @nightfallsonhoboken,
Sorry for such a late reply!
Indeed, this is a bug already reported to our developers and it’s supposed to be included in the next release.
Meanwhile, can you please check if sync works with the patched version of Square? You can download it here: https://d.pr/f/HyNi6o
This version includes a fix for this particular bug.Please create a full backup of your site and database before installing and running the patched version. Ideally, I’d recommend you to run it on a
Cheers!
Hi Elvira, thank you so much! The patched version worked perfectly. I just performed a manual sync!
Hi there @nightfallsonhoboken,
You’re very welcome 🙂 I’m glad that it worked for you.
I’ll mark this thread as resolved now. If you have any further questions, I recommend creating a new thread.
Cheers!
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