Forums » Plugin: Jetpack - WP Security, Backup, Speed, & Growth » No Support with Pay

  • arathra


    Cannot connect. And to get support I have to get a paid plan. Which I refuse to do since I can’t connect and don’t even know if it will work. Very poor support system.

    • This topic was modified 2 months ago by arathra.
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  • Plugin Support Animesh Gaurav (a11n)


    Hello there – priority support is one of our feature of paid plan and that’s why we require users to pay to get the priority support. But for free users, we are helping them in the forum here.

    May I know your site address so that I can check the problem? It appears you are having issue in connecting site with Jetpack. Am I correct?

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