We sincerely apologize for the inconvenience you experienced due to the delay in canceling your subscription. We genuinely appreciate your understanding during a challenging time for our team due to personal health issues.
We’re pleased to inform you that we’ve successfully resolved your subscription issue and have maintained communication through our ticketing system. We’d be immensely grateful if you could consider updating your review on WordPress.org to reflect this resolution. Your feedback is invaluable to us, and we are committed to continuously improving our services.
Thank you for your understanding and support. If you have any more concerns or need further assistance, please do not hesitate to reach out. We’re here to help.