Not Impressed

  • JSL

    (@jslittlefield)


    2 months, 2 weeks ago

    As the other reviewers mentions there are styling issues. Considering this banner is the first impression users will get on my website, styling is critical.

    Support responses are very slow. It appears the developer is occupied on other things.

    This is very disappointing because it makes me think I won’t get support for the developers other plugin for Google Tag Manager which seems pretty robust.

    NOTE: The 5-star review is the developer, not a plugin user.

    • This topic was modified 2 months, 1 week ago by JSL. Reason: Developer offered assistance to resolve CSS
    • This topic was modified 2 months ago by JSL. Reason: Changing from "No Support" to "Slow Support"
Viewing 1 replies (of 1 total)
  • Plugin Author Tag Concierge

    (@tagconcierge)

    2 months, 1 week ago

    Dear JSL,

    Thank you for your feedback. I understand your frustration, but I’d like to clarify that only 4 days have passed since your support request was submitted on February 22nd in the evening.

    The free version of the plugin is indeed supported by the developer, but as it is a free product, support is provided during the developer’s free time. If you require more immediate assistance, you may want to consider purchasing the Pro version, which includes priority support.

    I apologize for the delay in responding to your ticket. I can assure you that your support request, along with other pending tickets, will be addressed during the upcoming weekend.

    Regarding the styling issues you’ve mentioned, your feedback is valuable and will be taken into consideration for future updates.

    Thank you for your patience and understanding.

Viewing 1 replies (of 1 total)
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