No support, Product Data is not being loaded. - [Ebook Store] Review | WordPress.org

wolfxam
(@wolfxam)

1 year ago

No support, Product Data is not being loaded and not solve this.

Please Refund!

Viewing 5 replies - 1 through 5 (of 5 total)

Plugin Author motov.net
(@motovnet)

1 year ago

Hello,

The bug mentioned was fixed, if you still refund it’s completely OK, just email me and I will send it immediately.

I was N/A for a day due to traveling apologies for late reply.

Thank you!

logone
(@logone)

1 year ago

The problem is always there.
Thread Starter wolfxam
(@wolfxam)

1 year ago
@motovnet its not solved, check :
https://wordpress.org/support/topic/bug-product-data-invisible-when-ebook-store-is-active/

and this https://wordpress.org/support/topic/no-support-product-data-is-not-being-loaded/

I just update righ now and not working:

https://ibb.co/FkSWQRsM

and this:

https://ibb.co/7tjkk11T
- This reply was modified 1 year ago by wolfxam.
Plugin Author motov.net
(@motovnet)

1 year ago

Hello,

The issue was in the CSS file ebook_store.css had declaration of class .hidden which is no longer there, in order for the product fields to show up, you must clear your browser cache or refresh product edit window with CMD+SHIFT+R, here is a screenshot of my setup where it works after the fix
https://ibb.co/FNSzQLh
Try browser incognito mode to make sure there’s no cache. I am available over email support@shopfiles.com I will reply promptly.

Thanks

Thread Starter wolfxam
(@wolfxam)

1 year ago

GREAT!!! SOLVED!!! THANKS so much

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘No support, Product Data is not being loaded.’ is closed to new replies.

5 replies
3 participants
Last reply from: wolfxam
Last activity: 1 year ago