No support for Subscription template ‘Customer Payment Retry’?

  • Resolved skafte

    (@skafte)


    5 years, 7 months ago

    Hi there,

    I’ve just noticed that the premium version of your plugin doesn’t support the Subscription email template ‘Customer Payment Retry’.

    Is there a reason for this?

    Hope it can be added as it would be very useful!

    Many thanks!

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author raiserweb

    (@raiserweb)

    5 years, 7 months ago

    Hi @skafte

    I’ve just updated to support this, please let me know if this works

    Thanks

    Thread Starter skafte

    (@skafte)

    5 years, 7 months ago

    Hi there @raiserweb,

    Great! Thanks for an incredibly quick reaction to this! 🙂

    Sorry, but from where do I get the updated version? I can’t seem to find anywhere on your website where I can log in to my account and download a new version and the version here on WordPress.org hasn’t been updated – yet anyway.

    I’m currently running 2.3.3.

    Thanks!

    Thread Starter skafte

    (@skafte)

    5 years, 7 months ago

    Hold on… 🙂

    Plugin Author raiserweb

    (@raiserweb)

    5 years, 7 months ago

    Actually I’ve found a bug, will fix shortly

    Thread Starter skafte

    (@skafte)

    5 years, 7 months ago

    @raiserweb – thanks for letting me know!

    I just tried to install the version from here on wordpress.org, but that didn’t work. I then found the old download link that was sent to me by email when I purchased the premium license, but that got me down to version 2.1.

    From where do I get the latest premium version?

    Thanks!

    Plugin Author raiserweb

    (@raiserweb)

    5 years, 7 months ago

    Go to the premium tab and insert your license key

    Then from the WordPress plugins admin scree, you can update the plugin

    The Customer Payment Retry email is proving trickier that I realised – it only works if the subscription order selected also has a retry email that has been sent – I’m not currently sure how to simulate this, will look into it asap

    Plugin Author raiserweb

    (@raiserweb)

    5 years, 7 months ago

    Hi @skafte

    This feature is now added. Please update to 2.3.6 to use
    Thanks

    Thread Starter skafte

    (@skafte)

    5 years, 7 months ago

    Brilliant! Works like a charm – thanks @raiserweb!

Viewing 8 replies - 1 through 8 (of 8 total)

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