Title: No support for Pro version
Last modified: September 3, 2016

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# No support for Pro version

 *  [Upshift-86](https://wordpress.org/support/users/upshift-86/)
 * (@upshift-86)
 * [11 years, 5 months ago](https://wordpress.org/support/topic/no-support-for-pro-version-2/)
 * Poor instructions for someone who isn’t a coder. Paid for Pro version, + a little
   extra, hoping to get some support. Couldn’t get anything to work with my theme
   until I found some help from another developer. **Still can’t get comments or
   login to show up**. I recommend gong with someone who supports their customers.

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [M66B](https://wordpress.org/support/users/m66b/)
 * (@m66b)
 * [11 years, 5 months ago](https://wordpress.org/support/topic/no-support-for-pro-version-2/#post-7906025)
 * I am sorry you are disappointed. Did you ask for support by replying to the pro
   activation instructions? I always try to help everybody, so I am quite surprised
   by this review.
 *  Thread Starter [Upshift-86](https://wordpress.org/support/users/upshift-86/)
 * (@upshift-86)
 * [11 years, 5 months ago](https://wordpress.org/support/topic/no-support-for-pro-version-2/#post-7906028)
 * Thank you for your reply. Yes, I replied to your Pro Activation email
    November
   18 and 19. I can resend those messages.
 * If you are willing to help me these are the problems I’m having:
 * 1. Could not get the FB javascript SDK code to recognize the app codes in
    our
   WP theme. We used some .php script found here in our functions.php: [http://designpx.com/tutorials/facebook-javascript-sdk/](http://designpx.com/tutorials/facebook-javascript-sdk/).
 * 2. Can’t align the FB Like and Share buttons because they are in tables.
    Tried
   putting them into their own divs but didn’t work.
 * 3. Cannot get comments to display. I had them in the footer and sometimes
    they
   showed up; sometimes not. I increased the size of the footer widget to try and
   accommodate the comments box. I would like to display it in the sidebar widget
   but it will not show up.
 * As I wrote in my initial email to you Marcel, I am not a programmer or
    coder.
   I sincerely hope you will help me. Thank you.
 * God bless
 *  [M66B](https://wordpress.org/support/users/m66b/)
 * (@m66b)
 * [11 years, 5 months ago](https://wordpress.org/support/topic/no-support-for-pro-version-2/#post-7906033)
 * I have searched for your email and I have found it (I receive a lot of email).
   Somehow your email was marked as read and archived, sorry for that. I am going
   to write a response to your email now.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘No support for Pro version’ is closed to new replies.

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 * 3 replies
 * 2 participants
 * Last reply from: [M66B](https://wordpress.org/support/users/m66b/)
 * Last activity: [11 years, 5 months ago](https://wordpress.org/support/topic/no-support-for-pro-version-2/#post-7906033)