Support » Plugin: Woocommerce Google Feed Manager » No Support for pay User

  • Resolved netcotech

    (@netcotech)


    I have try to contact the support via Ticket,

    but no answer. I think, they get the money and nothing else!

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author AukeJomm

    (@aukejomm)

    Hello @netcotech

    Thank you for the heads-up
    I think there is something wrong with our support ticket system. I am looking in to this to solve the issue as soon as possible.

    We do have a more options to get in contact with us by using the support thread here on wordpress.org or replying the email you get from us to get you started.

    Let me know what you are running in to and I love to get you up and running.

    Thread Starter netcotech

    (@netcotech)

    When i add tax to the price in the feed, i get to many decimal places. The problem is, that google and FB convert it wrong.

    1100.4952 is that 110049.52

    • This reply was modified 4 months, 2 weeks ago by netcotech.
    Plugin Author AukeJomm

    (@aukejomm)

    Could you create a screenshot of the TAX calculation in the feed?
    And do you have the feed URL for me?

    Thread Starter netcotech

    (@netcotech)

    Can i send it via mail?

    Plugin Author AukeJomm

    (@aukejomm)

    Yes, you can send me an email at auke @ wpmarketingrobot.com

    Plugin Author AukeJomm

    (@aukejomm)

    I just replied the ticket you have send.
    Our system is back up and running so we can keep communication through that email ticket system

Viewing 6 replies - 1 through 6 (of 6 total)
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