Support » Theme: Woostify » No support for custom post types?

  • Resolved Peter Hardy-vanDoorn


    I have tried this on both the site I am developing (heavily modded with a child theme) and also a testing site that is just using the Woostify theme…

    My properly registered custom post types are not being displayed properly – the archive loop is only showing the excerpt and the post page is only showing the content – ie, no title, no meta, no thumbnail, no link to the post.

    Is this right or am I missing something?



Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter Peter Hardy-vanDoorn


    So does this mean that it should work?

    I will do that, but I’ll need to set it up on another testing site that can be accessed as the 2 other sites mentioned are local.


    Theme Author Dylan Ngo – Woostify


    I am not sure yet. I need to check your setup to understand the issue before can give a clear answer.
    Please let me know when the site is ready!

    Thread Starter Peter Hardy-vanDoorn


    Thanks @duongancol. I’ve just sent you login details via the support form on your site.

    Moderator Jan Dembowski


    Forum Moderator and Brute Squad

    @duongancol While I know you have the best of intentions, it’s forum policy that you not ask users for admin or server access. Users on the forums aren’t your customers, they’re your open source collaborators, and requesting that kind of access can put you and them at high risk.

    If they are paying customers (such as people who bought a premium service/product from you) then by all means, direct them to your official customer support system. But in all other cases, you need to help them here on the forums.

    Thankfully are other ways to get information you need:

    You get the idea.

    We know volunteer support is not easy, and this guideline can feel needlessly restrictive. It’s actually there to protect you as much as end users. Should their site be hacked or have any issues after you accessed it, you could be held legally liable for damages. In addition, it’s difficult for end users to know the difference between helpful developers and people with malicious intentions. Because of that, we rely on plugin developers and long-standing volunteers (like you) to help us and uphold this particular guideline.

    When you help users here and in public, you also help the next person with the same problem. They’ll be able to read the debugging and solution and educate themselves. That’s how we get the next generation of developers.

    Theme Author Dylan Ngo – Woostify


    @jdembowski Thank you! I will not do that

Viewing 5 replies - 1 through 5 (of 5 total)
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