no support – even for paid customers!

  • itbuero

    (@itbuero)


    1 month, 1 week ago

    Imagify broke my website. Imagify enabled didn’t show any pictures. Disabled and all pictures were back. Contacted the support – but no response. Since 2 weeks now and I’m paying customer with the monthly pro subscription. Horrible.

Viewing 1 replies (of 1 total)
  • Plugin Support Plugin Support

    (@saranshwpm)

    1 month ago

    Hi @itbuero,

    I’m really sorry to hear about your experience and the trouble with Imagify.

    Could you please follow up on your existing support ticket regarding this issue? We couldn’t locate an active conversation matching these details, and replying to the existing one will help us trace it faster and assist you directly.

    We’ll make sure to look into it as soon as we hear back from you.

    Best regards,

Viewing 1 replies (of 1 total)

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