Support » Plugin: Sermon Manager » Updated Review

  • UPDATE 6/18/2019: I’m leaving my comments below for the time being. However, I was just notified that they are under new ownership and I’ve finally been given access to the Pro version of the plugin. So my 1 star review stands for the previous owners, but I’ve bumped up the rating to 2 stars for the new owner who emailed me. If all goes well, I’ll increase this down the road since the new owners had no control over the situation and so far the plugin seems to be working great.
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    I’ve recently rebuilt our church’s website and installed the Sermon Manager plugin with decent result. Very basic layout but functional for free.

    However DO NOT buy the Pro version for $99. We made the purchase nearly two weeks ago and the purchase is still listed as pending. I have no access to the download and no access to the purchase code. All I have is the invoice showing the $99 paid.

    I’ve submitted a ticket and no response. Sent a direct email, no response. At this point I have no choice but to file a dispute with our credit card company and attempt to be reimbursed for the charge via that route. I’d really love to have access to the plugin as the features would be perfect for our WP website, but after 2 weeks I can only assume this plugin developer has closed shop.

    • This topic was modified 8 months ago by Scott.
    • This topic was modified 8 months ago by Scott.
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  • Plugin Author jasonmwestbrook

    (@jasonmwestbrook)

    Hello, my name is Jason.

    I am one of the new owners of WP For Church and the Sermon Manager Plugin.

    We have been going through a major transition from acquiring the business and will be supporting the plugin moving forward and kindly ask for your patience to address each and every concern that has been requested. We are currently assessing the code base and having our developer help us work out any bugs and work through any and all support tickets with a valid support license.

    Anyone who is not on one of our support plans can continue to use the free version and view our online documentation that will be updated and added to.

    We understand this isn’t the most optimal process but one we will have to embrace on our end to be able to respond and help as fast as possible.

    We have many new improvements and plugins that are going to be released soon to continue the legacy of helping churches reach more people.

    We wish you all the best if we are no longer the right fit for your organization but look forward to earning your business and trust once again.

Viewing 1 replies (of 1 total)
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