Support » Theme: HotWP » no support at all

  • I bought the pro version of this theme because it’s very customizable and i liked it; unfortunately i did’t notice that here at wordpress.org nobody answers to questions and that support is not provided neither in the developer’s website.

    This is a very unprofessional behavior: even the best theme of the world can have problems, needs a fix, behaves differently with a certain plugin, functions or not with upgrades, etc. It’s not only my opinion that those who advertise and sell a theme are responsable for the entire life span of it, not just for the 5 sec of the paypal payment.

Viewing 1 replies (of 1 total)
  • Theme Author ThemesDNA

    (@themesdna)

    Hi,

    I am sorry if you feel that way. I reply to every message of free and PRO users. Maybe I have missed your message or not reach it to my email. Can you send your message again to my email? support@themesdna.com

    Thanks

Viewing 1 replies (of 1 total)
  • You must be logged in to reply to this review.