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No support and not professional (2 posts)

  1. AtX
    Member
    Posted 1 year ago #

    I got no support for the pro version for 2 months now, the follow up plugin became a blank textarea without even changing anything except updating wordpress and the plugin...
    Also the plugin looks still in alpha step with many todo's.
    About to ask for a refund

  2. Stefano Lissa
    Member
    Plugin Author

    Posted 1 year ago #

    Hi AtX, this is the forum of WordPress.org for the Newsletter plugin not for the extensions. So you should ask for support on http://www.satollo.net in the forum or via the support form.

    If you did it and I missed to answer, my excuses. If possible send me again the request. The refund can be asked from the network you used to get the membership. If you cannot do it let me know the invoice number or at least you email or login on http://www.satollo.net so I can found the contract.

    Thank you.

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