No Support

  • sagarbhagdev

    (@sagarbhagdev)


    8 months ago

    No support from the support team. We have clearly mentioned that we want to implement login and signup with mobile number and OTP only. We do not want to collect any other information from the user. But even after entering the mobile number, the registration form still appears asking for first name, last name, email, and password. This is not the required flow, and despite raising the issue, there has been no proper assistance or resolution.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support XootiX

    (@helloxootix)

    8 months ago

    Hello,

    You’ve left us a message like an hour ago. I request you to kindly wait at least 24 hours before you write a “No support” review.

    Thread Starter sagarbhagdev

    (@sagarbhagdev)

    8 months ago

    Hello, I have filled out the support forms multiple times on your Xootix website, but haven’t received any response yet.
    Please check and do the needful at the earliest.

    Plugin Support XootiX

    (@helloxootix)

    8 months ago

    Hello Sagar,

    I see, you opened a support ticket yesterday. The website link you mentioned is showing suspicious, hence the email was marked as spam and went into “Junk” folder.
    We do check your spams folder but not that frequently.
    Anyway, I’ve answered to your query and I hope you will update your review.

    Thanks!

    Plugin Support XootiX

    (@helloxootix)

    8 months ago

    Would appreciate if you update the rating.
    Thanks.

Viewing 4 replies - 1 through 4 (of 4 total)

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