Title: No Support
Last modified: March 22, 2022

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# No Support

 *  [wingdu](https://wordpress.org/support/users/wingdu/)
 * (@wingdu)
 * [4 years, 1 month ago](https://wordpress.org/support/topic/no-support-513/)
 * I have open a Ticket sever weeks ago, with some questions.
    They dont really 
   answer , or give me an soluion.
    -  This topic was modified 4 years, 1 month ago by [wingdu](https://wordpress.org/support/users/wingdu/).

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Support [Alex Sanchez](https://wordpress.org/support/users/alexwpninja/)
 * (@alexwpninja)
 * [4 years, 1 month ago](https://wordpress.org/support/topic/no-support-513/#post-15478290)
 * Hello [@wingdu](https://wordpress.org/support/users/wingdu/)
    We try to provide
   support as soon as possible also our support team got bigger recently to reduce
   the waiting time and help our users more efficiently. I think there was a technical
   glitch with your support ticket otherwise this would never happen. You can also
   check our last five-star reviews is about our support.
 * We could not find any ticket with your user name, if you can share your ticket
   ID I will be happy to assist you.
    Hope you will change the review 🙂
    -  This reply was modified 4 years, 1 month ago by [Alex Sanchez](https://wordpress.org/support/users/alexwpninja/).
 *  Plugin Author [Shahjahan Jewel](https://wordpress.org/support/users/techjewel/)
 * (@techjewel)
 * [4 years, 1 month ago](https://wordpress.org/support/topic/no-support-513/#post-15484906)
 * You asked for a feature that is not available in our plugin and our developers
   explained exactly why that in the support ticket and then you have opened this
   support ticket here.
 * So your original query was: “I need access to the generated pdf through the API.”
 * This was our developer’s response:
 * _“The frontend PDF download module currently works only for logged-in users. 
   It was released that way.
    We have a plan to support the logged-out users in 
   the future.”
 * I am not sure, which part is the bad support or no support.
 * It’s sad that you are rating us 1-star because you are requesting something that
   does not exist in our product.
 *  Thread Starter [wingdu](https://wordpress.org/support/users/wingdu/)
 * (@wingdu)
 * [4 years, 1 month ago](https://wordpress.org/support/topic/no-support-513/#post-15485039)
 * the Part that you forget to tell me that is a shortcode availeble in case of 
   redirecting.
 *  Plugin Author [Shahjahan Jewel](https://wordpress.org/support/users/techjewel/)
 * (@techjewel)
 * [4 years, 1 month ago](https://wordpress.org/support/topic/no-support-513/#post-15485051)
 * I just wanted to raise that, Your issue is with pdf addon ( [https://wordpress.org/plugins/fluentforms-pdf/](https://wordpress.org/plugins/fluentforms-pdf/))
 * We are also trying to help and address your issues in our support portal.
 * Thanks

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘No Support’ is closed to new replies.

 * ![](https://ps.w.org/fluentform/assets/icon-256x256.png?rev=3354580)
 * [Fluent Forms – Customizable Contact Forms, Survey, Quiz, & Conversational Form Builder](https://wordpress.org/plugins/fluentform/)
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 * 4 replies
 * 4 participants
 * Last reply from: [Shahjahan Jewel](https://wordpress.org/support/users/techjewel/)
 * Last activity: [4 years, 1 month ago](https://wordpress.org/support/topic/no-support-513/#post-15485051)