Ok, I think I figured the thing out after a week of it keeping me up day and night. The only way a Gravity Form can save data is as a multi-page form. I haven't completely figured out the behavior yet but at least I finally have data that stays in my fields when I navigate away. If the developer would only communicate this simple stuff (step-by-step please for those of us not intuitively aware of developer's logic), he could save so many headaches! Play around with the page break element in the form options. See whether that works. Whoever develops these plugins needs a technical writer (shameful communication...and I paid for the plugin...come on)!!!