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Jigoshop
no support (6 posts)

  1. candy2012
    Member
    Posted 1 year ago #

    sadly there is no support at all for this plugin ...
    pitty ...

  2. Have you tried what's in the FAQ?

    I need help!
    We have a community forum for getting help from other users. However, if you want priority, dedicated support from Jigoshop staff, we do offer premium support packages.

    I don't know if that will get you answers sooner but it might.

  3. Andrew
    Forum moderator
    Posted 1 year ago #

    Was there an issue with the plugin? You need to review the plugin instead of the support you (hadn't) received.

  4. PadraigC
    Member
    Posted 1 year ago #

    On the contrary, the support available for a plugin is essential in choosing that plugin. This is something wordpress points out. It's a very relevant post and has helped me in my choice.

  5. OptArt
    Member
    Plugin Author

    Posted 11 months ago #

    there is new support team responsible for the product - in case of issues post them here under support tab or under support@jigoshop.com

  6. Jigoshop Support - Paul
    Jigoshop Support Rep
    Plugin Author

    Posted 6 months ago #

    Hi PadraigC,

    I'm surprised to see your review. Please have a look at the support forum.. vast majority of cases are resolved and please look at the reviews - many people have given us 5/4 stars for our support.

    I would appreciate if you could re-evaluate your judgement.

    Kind Regards,
    Paul Preston

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