WP eCommerce
no support (5 posts)

  1. cathbland
    Posted 2 years ago #

    plugin would be great, if there was any support for it.

  2. Did you go to the GetShopped support forums?

    Note, they only provide paid support, so if you didn't signup for premium support, that's why.

  3. Delirium Comics
    Posted 2 years ago #

    I think their is a big difference between the level of support that Paid Support and Fourum/Community support covers. It looks like the WPEC crew have all but abandoned the Forum/Community support side and lets face it... Their plugin is full of little annoyances that no one wants to pay $47 bucks for.

    Hiding behind the paid support model does not inspire confidence in the average user and that is their biggest market. Someone with a site that wants to sell a few things.

  4. There's a great explanation of the support by one of the lead devs here: http://wordpress.org/support/topic/support-explanation?replies=13#post-

  5. cathbland
    Posted 2 years ago #

    I agree with Delirium Comics, and have read the link posted by Mordauk.

    I dont usually even vote/rate plugins but I rated this one and made a comment because i hope that someone looking at installing a e-commerce plugin will see some of these comments and choose another plugin before they spend too much time installing, adding content and trying to debug this plugin, as I wish I had.

    I am not making any money from the site that I was using this plugin on, it is my sisters site and I am helping her out. I suggested she use a e-commerce plugin to set up the site now so if she decides to sell online in the future it is easy to do, so Im not paying $47 for support. I am also in South Africa, so $47 is pretty pricey when converted to Rands.

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