Title: Support?
Last modified: April 12, 2019

---

# Support?

 *  [sparkler_dynamo](https://wordpress.org/support/users/sparkler_dynamo/)
 * (@sparkler_dynamo)
 * [7 years, 5 months ago](https://wordpress.org/support/topic/no-support-325/)
 * I left a few messages here but to no avail.
 * I really dig this plugin but I cannot get it to work and there does not seem 
   to be any support for it.
    -  This topic was modified 7 years, 5 months ago by [sparkler_dynamo](https://wordpress.org/support/users/sparkler_dynamo/).

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [Sphere Plugins](https://wordpress.org/support/users/emptyopssphere/)
 * (@emptyopssphere)
 * [7 years, 5 months ago](https://wordpress.org/support/topic/no-support-325/#post-11416720)
 * Hello,
 * We can understand the trouble you went through, its not that we are not looking
   to provide genuine support but we were just unaware of this support ticket.
 * Today morning we had replied to your ticket already, please provide us with the
   access needed to get your issue fixed.
 * Once again our apologies for the trouble you felt. Please provide us the needed
   access detail as we want to fix this more than anything and want to provide good
   support.
 * Thanks
 *  Thread Starter [sparkler_dynamo](https://wordpress.org/support/users/sparkler_dynamo/)
 * (@sparkler_dynamo)
 * [7 years, 5 months ago](https://wordpress.org/support/topic/no-support-325/#post-11419587)
 * Thank you for your replies,
 * I would love to give you my username and password as well as db access but for
   obvious reasons I wish not to display these on this forum for everyone to see.
 * Is there an email address I can send the information you require to?
 * I appreciate your support by the way, your plugin is just the thing I am looking
   for to bring our Cosmetic Private Label Website up to date.
 * Thanks a lot
 * Ray
 *  Moderator [Jan Dembowski](https://wordpress.org/support/users/jdembowski/)
 * (@jdembowski)
 * Forum Moderator and Brute Squad
 * [7 years, 1 month ago](https://wordpress.org/support/topic/no-support-325/#post-11752576)
 * [@emptyopssphere](https://wordpress.org/support/users/emptyopssphere/) I’ve deleted
   your offer to login to your user’s site. I’m am 100% sure you mean well but please
   _never ask for credentials._ I have flagged your account temporarily. That just
   means that your post will need to be approved and @ notifications from you will
   not work.
 * [https://wordpress.org/support/guidelines/#the-bad-stuff](https://wordpress.org/support/guidelines/#the-bad-stuff)
 * Now for the why: The internet is a wonderful place full of very nice people and
   a few very bad ones. I’m sure everyone here is very nice however, by giving some
   ones keys to your house you are trusting they wont steal anything. Likewise the
   person who takes the keys is now responsible for the house FOREVER.
 * If something was to go wrong, then you the author may well legally become liable
   for damages, which they would not normally have been as their software is provided
   without warranty.
 * **Please be aware that repeatedly asking for credentials will result in us asking
   you to repeatedly stop before escalating up to the plugins team.**

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Support?’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/woo-bundle-choice_262626.svg)
 * [BUNDLOICE Ring Builder | Loose Diamond Search Pages - Variation Swatches - Pair Maker | Guidance Tool (formerly Woo Choice Plugin)](https://wordpress.org/plugins/woo-bundle-choice/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woo-bundle-choice/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woo-bundle-choice/)
 * [Active Topics](https://wordpress.org/support/plugin/woo-bundle-choice/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woo-bundle-choice/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woo-bundle-choice/reviews/)

 * 3 replies
 * 3 participants
 * Last reply from: [Jan Dembowski](https://wordpress.org/support/users/jdembowski/)
 * Last activity: [7 years, 1 month ago](https://wordpress.org/support/topic/no-support-325/#post-11752576)