Support » Plugin: AdRotate Banner Manager » No Support

  • Zmokin

    (@zmokin)


    If everything works for you, then you’re lucky as it seems to be a decent plugin. But if you have a problem, it appears they have no desire to address it.

    It’s been over two weeks since I posted my problem with no response and I see other support posts are just as old.

    I get that this is the free version, but if you want people to buy the pro version, I would think you would try to give a good impresion by responding in a reasonable time.

    They obviously don’t give a crap unless you have paid.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Arnan de Gans

    (@adegans)

    I look on the WordPress forums (here on the site) from time to time. Maybe once or twice a month.
    For support I have my own forum where I address questions and issues within a day or so.

    This is quite clearly advertised in the plugin, and even in the forums here on the site.
    Your statement that I don’t give a hoot is simply false as you can see in the responses pretty much everywhere on the forums.
    Every topic is answered at some point – Just not as fast as you’d like.

    But then again, if you use the forums on my site, which are linked to everywhere in the plugin, you’d get a response in days, if not hours.

    “I am unable to read simple directions, so I’m giving a 2 star review!” Helpful 😛

Viewing 2 replies - 1 through 2 (of 2 total)
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