Support » Plugin: Ultimate Member Profile Tabs » No support

  • Alex

    (@alexgruppo)


    Pretty useless to publish a plugin and don’t provide any info at all about how to use it.
    I’ve installed the plugin and nothing happens…..nor is it visible anywhere.

    I’ve mailed the support a few times asking how to make it work and they closed my ticket telling me to ask here in the forum for help and that their support is only for paid plugins.

    Now how long can it possibly take to explain how to make their plugin work??

    I really can’t comprehend this kind of attitude….!

Viewing 1 replies (of 1 total)
  • Plugin Author PlusPlugins

    (@plusplugins)

    Thanks for the feedback.

    We haven’t heard from you in the WordPress.org support forums.

    Email based support is for current premium users only. We asked you to direct your questions to the WordPress support forum so that others can benefit from the response.

    Sorry you had a poor experience using our plugin, in future please reach out for support so we can help diagnose whatever issue it is that your facing.

    Hopefully you’ll see this post and give things another shot.

    Thanks!

Viewing 1 replies (of 1 total)
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