No subscription options displaying

@whatwhatwhatwhat Just to confirm, in Comment Mail → Config. Options → Comment Form, you have it set to “Yes, use built-in template system”, correct? Also, can you confirm which version of Comment Mail you’re using?

In that case it sounds like your theme might not be following the proper WordPress standards. See the following from the Comment Mail inline docs:

This template is connected to one of two hooks that are expected to exist in all themes following WordPress standards. If the comment_form_field_comment hook/filter exists, we use it (ideal). Otherwise, we use the comment_form action hook (most common). This is how the template is integrated into your comment form automatically. If both of these hooks are missing from your WP theme (e.g., subscr. options are not showing up no matter what you do), you will need to seek assistance from a theme developer.

If your theme doesn’t use either of those standard hooks, you’ll need to manually tweak your theme to call the Comment Mail subscription options from the appropriate place. The following will display the subscription options:

<?php comment_mail::subOps(); ?>

Note that you must disable the built-in template in the Comment Mail options before doing this: Comment Mail → Config. Options → Comment Form