Support » Plugin: Really Simple SSL » No SSL Detected / WP Encrypt Certificate is There

  • Resolved Mike Hickcox

    (@mike-hickcox)


    I’ve installed a certificate with WP Encrypt. It provides the certificate and key locations. But Really Simple SSL says “No SSL Detected.”

    Qualys SSL Labs says:
    Try these other domain names (extracted from the certificates):
    hostmonster.com
    *.hostmonster.com

    I don’t have certificates through Hostmonster. Does this mean Hostmonster is blocking me from having a certificate from WP Encrypt?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author RogierLankhorst

    (@rogierlankhorst)

    Hi Mike,

    It is not necessarily that Hostmonster is blocking you. The issue is that the certificate is using the wrong domain name. You can fix this by getting a certificate with the right domain name. If WP Encrypt is using the wrong domain you can try to request one manually.

    Rogier — It turns out they are blocking my SSL certificate.

    I do have that certificate registered to my domain name, but last night, I checked the Hostmonster site to read about 3rd party SSL certificates and Hostmonster. Then I called them to confirm it.

    Hostmonster will not allow the use of 3rd party (or even their own) SSL certificates unless the site is on a dedicated IP address. If i get the dedicated IP address ($78/year) that should open it up and WP Encrypt and Really Simple SSL should work.

    It appears you will need to ask people who they use for web hosting — and if it is Hostmonster, the answer is “You have to get a Dedicated IP Address.”

    – Mike

    • This reply was modified 2 years, 3 months ago by  Mike Hickcox.
    • This reply was modified 2 years, 3 months ago by  Mike Hickcox.
Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘No SSL Detected / WP Encrypt Certificate is There’ is closed to new replies.