Support » Plugin: Social Stickers » "No Social Profiles Are Available"

  • Resolved Rominiust


    I’ve added the plugin to the site, activated it and added it to my widget menus, I can see it fine but I’m getting the “No Social Profiles Are Available” message on my website.

    I’ve gone to the settings file and added in a twitter and facebook username and change the ‘false’ to ‘true’ (which I’m assuming is what we’re meant to do, it wasn’t pointed out, that may be where I’m screwing up), and it’s not working.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Bostjan Cigan


    Click the checkbox “Delete all plugin data” and click update. Remove it, download the plugin again and upload it.

    Now go to plugin settings, and don’t mark anything else, in the “Configure your social networks” section enter the usernames and then click update.

    It should work, I’ve tested it.


    Thanks for the swift reply, I did what you said, deleted it completely, re-downloaded it, went to the configure settings and added in the usernames for the 2 groups (facebook and twitter), clicked update and it’s giving me the same message, no social profiles are available.

    I’m not sure what the issue is, but here’s the code for the facebook one;

    'facebook' => array(
    					'url' => '[:username]',
    					'name' => 'Facebook',
    					'active' => false,
    					'username' => 'Rominiust'
    Plugin Author Bostjan Cigan


    I can’t reproduce this, could you write the exact steps you are doing? Is this a multisite blog?

    From my site admin page, I go to Plugins > Installed Plugins. I then click Edit on Social Stickers, it opens up the editor for social-stickers/social-stickers.php. I scroll down to facebook, and where it said; ‘username’ => ” I change it to; ‘username’ => ‘Rominiust’.
    I then click “Update File”, it says updated successfully but nothing changes.

    Also no, it’s a single site blog.

    Thanks for the replies, sorry for the hassle.

    Plugin Author Bostjan Cigan


    There’s a special area for editing your social profiles settings. The reason nothing changes is because the thing you are editing only happens the first time you upload the plugin.

    To edit your profiles (do a clean install again like I’ve written before), and then go to Settings->Social stickers (the page looks like this: and you enter only the usernames in the fields bellow (no URLs) and click update.

    Oh wow, such a simple answer, sorry for wasting your time, that worked out.
    Thanks for the help, and for the great plugin.

    Plugin Author Bostjan Cigan


    No problem, the more resolved threads the better 🙂

Viewing 7 replies - 1 through 7 (of 7 total)
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