No Slider Showing and Large Blank Area

  • Resolved nookgaming

    (@nookgaming)


    1 year, 1 month ago

    Sometimes on both mobile and desktop, the slider is sometimes not showing and a large area underneath is also showing as blank. At other times it shows normally.

    This has persisted through the past two updates.

    Turning off the plugin removes the slider, but resolves the issue with the blank space.

    • This topic was modified 1 year, 1 month ago by nookgaming.
    • This topic was modified 1 year, 1 month ago by nookgaming.
    • This topic was modified 1 year, 1 month ago by nookgaming.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor Ketan Patel

    (@patelketan)

    1 year, 1 month ago

    Hello,

    Thanks for reaching out here…

    Please use the “lazyload” parameter and check. actually, this is a website image load issue.

    our “lazyload” parameter values “ondemand” and “progressive” so please use this parameter and check.

    [recent_post_slider lazyload="ondemand"]

    Thanks,

    Thread Starter nookgaming

    (@nookgaming)

    1 year, 1 month ago

    Hello @patelketan – thanks for your reply.

    I’m not sure if I did this correctly since it also needed the other parameters, but this didn’t seem to work.

    I tried this:

    [recent_post_slider limit="6" design="design-3" lazyload="ondemand"]
    View post on imgur.com
    Plugin Contributor Ketan Patel

    (@patelketan)

    1 year, 1 month ago

    Hello @nookgaming,

    Thanks for sharing the details.

    I have checked this plugin on our local server and it’s working perfectly.

    I think You have modified our plugin js because I have checked your website and I found the console.log “Wppsac” variable error display.
    Please refer to the below screenshot.
    https://prnt.sc/AeU9a-IwUFDQ

    Thanks,

    Thread Starter nookgaming

    (@nookgaming)

    1 year, 1 month ago

    Hello @patelketan

    Thank you for checking, but I have not modified the plugin. It has been directly downloaded from the Plugins/Add New menu initially, then the ‘Update’ function. I have also just now reinstalled it.

    With that in mind, do you know what may cause that error message / this problem?

    As noted, it only sometimes seems to not display properly. In addition, when logged in as Admin is always seems to show as correct.

    Plugin Contributor Ketan Patel

    (@patelketan)

    1 year, 1 month ago

    Hello @nookgaming,

    We have checked many times your website but we have not found our slider any blank spaces on your website.

    Thanks,

Viewing 5 replies - 1 through 5 (of 5 total)
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