Support » Plugin: Electronic Signature on SwiftCloud » No signed doc received

  • Roger


    When signing a doc, the message “Thanks” displays at the bottom of the WordPress page. The visitor is not sent to the “signedthanks” page. The signed document is not available anywhere (it does not even display anywhere).

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  • Plugin Author SwiftCloud


    Hi Roger – did this get handled?

    Sorry, this is not an officially monitored and supported channel, though obviously after this I’ll set up some alerts!

    1. The system is stable and working fine, we can help debug if there are issues to your specific form (i.e. due to, say, a jquery conflict). Signed docs will show in https://SwiftCloud.IO >> e-Signatures >> As Receiver.

    Any docs you signed for others will show As Signor.

    2. For anyone reading this, please submit an official ticket for much faster response at http://Support.SwiftCloud.IO/contact

    • This reply was modified 2 years, 12 months ago by SwiftCloud.
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