Support » Plugin: WooCommerce » No shipping tab

  • Resolved kyledoesit

    (@kyledoesit)


    I have installed woocommerce and set up a payment gateway and installed usps shipping and dhl shipping plugins. When trying to set up shipping there is no shipping tab in the woocommerce options.
    Also when I click the settings button on either plugin from the plugin page it takes me to what should be the shipping page but there is nothing on it.
    wp-admin/admin.php?page=wc-settings&tab=shipping&section=wc_shipping_usps

    All this shows is the standard woocommerce settings page except for Shipping Zones | Shipping Options | Shipping Classes

    I have installed woocommerce on dozens of websites and have never run in to this problem

    https://wordpress.org/plugins/woocommerce/

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter kyledoesit

    (@kyledoesit)

    I have also tried changing themes and disabling all plugins with no luck

    ### WordPress Environment ###
    
    WC Version: 2.6.2
    Log Directory Writable: ✔
    WP Version: 4.5.3
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en_US
    
    ### Server Environment ###
    
    Server Info: Apache/2.4.16 (Unix) OpenSSL/1.0.1e-fips mod_bwlimited/1.4
    PHP Version: 5.6.14
    PHP Post Max Size: 32 MB
    PHP Time Limit: 0
    PHP Max Input Vars: 1000
    cURL Version: 7.38.0
    OpenSSL/1.0.1e
    
    SUHOSIN Installed: –
    Max Upload Size: 32 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    
    ### Database ###
    
    WC Database Version: 2.6.2
    :
    woocommerce_sessions: ✔
    woocommerce_api_keys: ✔
    woocommerce_attribute_taxonomies: ✔
    woocommerce_downloadable_product_permissions: ✔
    woocommerce_order_items: ✔
    woocommerce_order_itemmeta: ✔
    woocommerce_tax_rates: ✔
    woocommerce_tax_rate_locations: ✔
    woocommerce_shipping_zones: ✔
    woocommerce_shipping_zone_locations: ✔
    woocommerce_shipping_zone_methods: ✔
    woocommerce_payment_tokens: ✔
    woocommerce_payment_tokenmeta: ✔
    
    ### Active Plugins (30) ###
    
    AdRotate: by Arnan de Gans – 3.15.4
    All-in-One WP Migration: by ServMask – 5.44
    Authorize.Net CIM for WooCommerce: by Cardpay Solutions
    Inc. – 1.0.2
    
    Contact Form 7: by Takayuki Miyoshi – 4.4.2
    DHL (BASIC) WooCommerce Extension: by WooForce – 1.1.3
    Easy Google Fonts: by Titanium Themes – 1.4.1
    Envato WordPress Toolkit: by Envato – 1.7.3
    Facebook Widget: by Milap Patel – 4.1
    Google Analytics Dashboard for WP: by Alin Marcu – 4.9.3.1
    Jetpack by WordPress.com: by Automattic – 4.1.1
    Huge IT lightbox: by Huge-IT – 1.6.5
    MailChimp for WordPress: by ibericode – 3.1.11
    Meta Box: by Rilwis – 4.8.7
    NextGEN Gallery: by Imagely – 2.1.46
    One-Click Child Theme: by tychay – 1.6
    Portfolio Post Type: by Devin Price – 0.9.3
    price manager: by Devin Price – 0.9.1
    Slider Revolution: by ThemePunch – 5.1.4
    Sucuri Security - Auditing, Malware Scanner and Hardening: by Sucuri
    INC – 1.8.0
    
    Team Post Type: by Devin Price – 0.9.1
    Tesla Login Customizer: by TeslaThemes – 1.3.4
    WPBakery Visual Composer: by Michael M - WPBakery.com – 4.9.1
    Instagram Feed WD: by WebDorado – 1.1.5
    Widget for Contact Form 7: by DigitalCourt – 1.0
    WooCommerce USPS Shipping: by WooThemes – 4.3.3
    WooCommerce: by WooThemes – 2.6.2
    WooThemes Helper: by WooThemes – 1.6.2
    Wordfence Security: by Wordfence – 6.1.10
    WordPress Importer: by wordpressdotorg – 0.6.1
    WordPress PopUp: by WPMU DEV – 4.8.0.0
    
    ### Settings ###
    
    Force SSL: –
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    
    ### API ###
    
    API Enabled: ✔
    
    ### WC Pages ###
    
    Shop Base: #168 - /shop/
    Cart: #170 - /cart/
    Checkout: #172 - /checkout/
    My Account: #174 - /my-account/
    
    ### Taxonomies ###
    
    Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    ### Theme ###
    
    Name: SRM
    Version: – 0 is available
    Author URL:
    Child Theme: ✔
    Parent Theme Name: Flex Mag
    Parent Theme Version: 1.10
    Parent Theme Author URL: http://themeforest.net/user/mvpthemes
    WooCommerce Support: ✔
    
    ### Templates ###
    
    Overrides: Your theme has a woocommerce.php file
    you will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues.
    
    Overrides: –
    Khyati Gala

    (@galakhyati)

    Hi kyledoesit,

    I also ran into a similar issue in past week after WooCommerce v2.6.0 was released. Before updating the plugin, I had shipping disabled. And after updating the plugin, there was no Shipping tab displayed under WooCommerce -> Settings menu.

    Here is the simple fix to it.

    On the General tab of WooCommerce -> Settings page, check if ‘Shipping Location(s)’ option is set to ‘Disable Shipping & shipping calculations’. If that is so, change it to ‘Ship to all countries you sell to’ or to any of the other option that fits your bill.

    Here is a screenshot for your reference: http://screencast.com/t/3hsrxBWthGHz

    Save the setting and you can get the Shipping Tab back.

    Note: While setting up WooCommerce after activating plugin using the WooCommerce Onboarding Wizard, on the 3rd step, that is Shipping & Tax Setup, enable Basic Shipping setup. This will show the Shipping tab on the WooCommerce -> Settings page.

    I hope this helps you out with your issue.

    :Khyati

    Thread Starter kyledoesit

    (@kyledoesit)

    Thank you, that seems to have worked!

    thank you Khyati Gala

    Really Appreciate it.

    Thank you very much Khyati.

    No problem @mojiemita & @webtinker at all. Here to help out the community.

    :Khyati

Viewing 6 replies - 1 through 6 (of 6 total)
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