Support » Plugin: WooCommerce » No shipping tab

  • Resolved kyledoesit


    I have installed woocommerce and set up a payment gateway and installed usps shipping and dhl shipping plugins. When trying to set up shipping there is no shipping tab in the woocommerce options.
    Also when I click the settings button on either plugin from the plugin page it takes me to what should be the shipping page but there is nothing on it.

    All this shows is the standard woocommerce settings page except for Shipping Zones | Shipping Options | Shipping Classes

    I have installed woocommerce on dozens of websites and have never run in to this problem

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter kyledoesit


    I have also tried changing themes and disabling all plugins with no luck

    ### WordPress Environment ###
    WC Version: 2.6.2
    Log Directory Writable: ✔
    WP Version: 4.5.3
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en_US
    ### Server Environment ###
    Server Info: Apache/2.4.16 (Unix) OpenSSL/1.0.1e-fips mod_bwlimited/1.4
    PHP Version: 5.6.14
    PHP Post Max Size: 32 MB
    PHP Time Limit: 0
    PHP Max Input Vars: 1000
    cURL Version: 7.38.0
    SUHOSIN Installed: –
    Max Upload Size: 32 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    ### Database ###
    WC Database Version: 2.6.2
    woocommerce_sessions: ✔
    woocommerce_api_keys: ✔
    woocommerce_attribute_taxonomies: ✔
    woocommerce_downloadable_product_permissions: ✔
    woocommerce_order_items: ✔
    woocommerce_order_itemmeta: ✔
    woocommerce_tax_rates: ✔
    woocommerce_tax_rate_locations: ✔
    woocommerce_shipping_zones: ✔
    woocommerce_shipping_zone_locations: ✔
    woocommerce_shipping_zone_methods: ✔
    woocommerce_payment_tokens: ✔
    woocommerce_payment_tokenmeta: ✔
    ### Active Plugins (30) ###
    AdRotate: by Arnan de Gans – 3.15.4
    All-in-One WP Migration: by ServMask – 5.44
    Authorize.Net CIM for WooCommerce: by Cardpay Solutions
    Inc. – 1.0.2
    Contact Form 7: by Takayuki Miyoshi – 4.4.2
    DHL (BASIC) WooCommerce Extension: by WooForce – 1.1.3
    Easy Google Fonts: by Titanium Themes – 1.4.1
    Envato WordPress Toolkit: by Envato – 1.7.3
    Facebook Widget: by Milap Patel – 4.1
    Google Analytics Dashboard for WP: by Alin Marcu –
    Jetpack by by Automattic – 4.1.1
    Huge IT lightbox: by Huge-IT – 1.6.5
    MailChimp for WordPress: by ibericode – 3.1.11
    Meta Box: by Rilwis – 4.8.7
    NextGEN Gallery: by Imagely – 2.1.46
    One-Click Child Theme: by tychay – 1.6
    Portfolio Post Type: by Devin Price – 0.9.3
    price manager: by Devin Price – 0.9.1
    Slider Revolution: by ThemePunch – 5.1.4
    Sucuri Security - Auditing, Malware Scanner and Hardening: by Sucuri
    INC – 1.8.0
    Team Post Type: by Devin Price – 0.9.1
    Tesla Login Customizer: by TeslaThemes – 1.3.4
    WPBakery Visual Composer: by Michael M - – 4.9.1
    Instagram Feed WD: by WebDorado – 1.1.5
    Widget for Contact Form 7: by DigitalCourt – 1.0
    WooCommerce USPS Shipping: by WooThemes – 4.3.3
    WooCommerce: by WooThemes – 2.6.2
    WooThemes Helper: by WooThemes – 1.6.2
    Wordfence Security: by Wordfence – 6.1.10
    WordPress Importer: by wordpressdotorg – 0.6.1
    WordPress PopUp: by WPMU DEV –
    ### Settings ###
    Force SSL: –
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    ### API ###
    API Enabled: ✔
    ### WC Pages ###
    Shop Base: #168 - /shop/
    Cart: #170 - /cart/
    Checkout: #172 - /checkout/
    My Account: #174 - /my-account/
    ### Taxonomies ###
    Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    ### Theme ###
    Name: SRM
    Version: – 0 is available
    Author URL:
    Child Theme: ✔
    Parent Theme Name: Flex Mag
    Parent Theme Version: 1.10
    Parent Theme Author URL:
    WooCommerce Support: ✔
    ### Templates ###
    Overrides: Your theme has a woocommerce.php file
    you will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues.
    Overrides: –

    Hi kyledoesit,

    I also ran into a similar issue in past week after WooCommerce v2.6.0 was released. Before updating the plugin, I had shipping disabled. And after updating the plugin, there was no Shipping tab displayed under WooCommerce -> Settings menu.

    Here is the simple fix to it.

    On the General tab of WooCommerce -> Settings page, check if ‘Shipping Location(s)’ option is set to ‘Disable Shipping & shipping calculations’. If that is so, change it to ‘Ship to all countries you sell to’ or to any of the other option that fits your bill.

    Here is a screenshot for your reference:

    Save the setting and you can get the Shipping Tab back.

    Note: While setting up WooCommerce after activating plugin using the WooCommerce Onboarding Wizard, on the 3rd step, that is Shipping & Tax Setup, enable Basic Shipping setup. This will show the Shipping tab on the WooCommerce -> Settings page.

    I hope this helps you out with your issue.


    Thread Starter kyledoesit


    Thank you, that seems to have worked!

    thank you Khyati Gala

    Really Appreciate it.

    Thank you very much Khyati.

    No problem @mojiemita & @webtinker at all. Here to help out the community.


Viewing 6 replies - 1 through 6 (of 6 total)
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