No shipping options were found

The “No shipping options were found” message means no shipping rules are matching the order. In other words, you have no rules with

1. Order Weight matching total order weight,
2. Order Subtotal matching the total price of items in the cart,
3. Destination matching order’s shipping location.

Double-check your rules to make sure they are set up just as how you expect them. Also double-check your order items settings to make sure their weight is actually set to the value you expect.

 
Common pitfalls:

• The weight in the product settings and Order Weight condition are set with different weight units in mind. For example, product weight is 1500 (grams) while Order Weight is ‘above 1 (kg), below 2 (kg)’. That might happen if you have recently changed the weight unit in the WooCommerce settings but didn’t update the weights accordingly.
   
• All shipping rules are set in a way that Order Subtotal is the same as Order Weight. It usually doesn’t make much sense to set up the rules like so. If you are not sure what is Order Weight for just leave it blank.
   
• Some third-party code prevents the plugin from working correctly. It might be another plugin, your current theme, or a custom code snippet. To check that, temporarily disable all other plugins and switch to the Storefront theme. Once the issue is gone, get the things back one by one until you notice the issue is here again. At this point, you know the culprit.

• This topic was modified 3 years, 10 months ago by Dan.
• This topic was modified 3 years, 10 months ago by Dan.
• This topic was modified 3 years, 10 months ago by Dan.