After updating to Woocommerce 4.0, the shopping cart automatically displays “Enter your address to display shipping options”, and when the customer selects a country, for example, United States, Canada, UK or New Zealand, it displays a message that there are no shipping options for your country.
This message goes away when the customer fills up ALL his details in the shipping cart such as state and postal code.
To reproduce this issue, try changing the country between UK, Canada and New Zealand in the cart and the message will automatically pop up that “there are no shipping options to your country”, UNLESS the customer also fills up the state and postal code, which can be very frustrating and confusing during the checkout phase!
This is very confusing as the customer gets the initial impression that there are no shipping options at all to his country during cart checkout process. The geolocate feature in woocommerce only applies to countries and not states, so the customer has to manually fill in the state before the cart would display the shipping price.
I selected flat shipping for Canada, UK and New Zealand but this issue keeps cropping up in the woocommerce cart – it wasn’t like this in previous Woocommerce versions!! Something is very wrong here and it is confusing the entire checkout process and making this confusing for customers.
Could you please let me know how to fix this cart issue? It would be great if you could revert to the previous version where the shipping costs in the cart would be displayed based on country, and not when the customer fills up his entire address details!
This is an issue that would definitely affect our conversion rates and sales, please correct this as soon as possible. Thank you.
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