No shipping options in front end, and options missing on settings page

I have added Royal Mail shipping methods to three international zones, but there are still no postage options available in the front end.

This appears to be because some of the options are missing on the Shipping Methods settings page. I have no option to set any of the following except for the Method Title:

Method Title – Name the shipping method. This is visible to customers.
Rates and Services – Controls the services and rates you offer customers.
Parcel Packing Method – See below.
Offer Rates – Choose to return all rates (user gets selection/choice) or return a single rate.
Services – Rename and re-order Royal Mail shipping rates.

I am following the instructions on this page but can’t do most of number 4 because the options are not available on the Shipping Methods settings page: https://docs.woocommerce.com/document/royal-mail/

Please could someone advise – am I missing something?

Thanks.

• This topic was modified 2 years, 7 months ago by marktea1.
• This topic was modified 2 years, 7 months ago by marktea1. Reason: added more detail

The page I need help with: [log in to see the link]