Support » Plugin: WooCommerce » no shipping methods found

  • Resolved dumman999

    (@dumman999)


    Good evening, I have a issue with shipping costs. Only “Locations not covered by your other zones” works fine. When I add a new zone with flat rate, I don’t find any shipping method in my cart. Any suggestions or actions to fix it? Thank you very much

Viewing 8 replies - 1 through 8 (of 8 total)
  • Hello,

    You can add the shipping methods to your shipping zones. Please navigate to WooCommerce > settings > shipping > select your shipping zone > and add the shipping method.


    Link to image: https://snipboard.io/LGVIEK.jpg

    If that does not work, please share a copy of your site’s System Status so that we can check better: You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. 

    Best.

    Thread Starter dumman999

    (@dumman999)

    Thank you for your reply but I already tried with your solution and I have still issues with shipping methods.

    Here below the report copy

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    `
    • This reply was modified 1 year, 1 month ago by dumman999.
    Thread Starter dumman999

    (@dumman999)

    Basically, the only method that works fine is “Locations not covered by your other zones”. Everytime I try to add a new zone, then the cart doesn’t find any shipping method for that specific zone. I tried also to install the flexible shipping plugin without any success. It is driving me crazy.

    Hi,

    Thanks for sending the info. May I ask for one additional piece of information, please? Can you navigate to Wp-Admin > WooCommerce > Settings > Shipping, and provide us a screenshot of your Shipping zones, shipping options, and shipping classes?

    For screenshots you may want to use https://snipboard.io.

    Thanks.

    Thread Starter dumman999

    (@dumman999)

    At the moment, if you put an address within Europe (for instance in Spain) you will be answered “no shipping methods found” and so you understand my issue.

    https://snipboard.io/vXHoyk.jpg

    https://snipboard.io/9C8vuq.jpg

    https://snipboard.io/7mI62K.jpg

    Thank you very much.

    Hi,

    Can you switch the site’s theme to parent Storefront, disable all plugins except WooCommerce to see if the issue persists?

    To help you with this, you can use the Meks Quick Plugin Disabler, it will remember what plugins you currently have active, so it’s easy to switch them back on.

    You can check as well using a staging environment, for example by using WP Staging for quickly spinning up a new test site.

    Let us know if this makes a difference.

    Thread Starter dumman999

    (@dumman999)

    Igor, It seems I found the culprit thanks to your tips:

    this plugin: Booster for WooCommerce. I switched it off and the shipping methods suddenly seem to run correctly. I didn’t need to switch the theme to Storefront parent. So, thank you very much.

    • This reply was modified 1 year, 1 month ago by dumman999.
    • This reply was modified 1 year, 1 month ago by dumman999.

    Hi @dumman999

    I’m glad you were able to find the culprit of your issue which is the Booster for WooCommerce plugin and deactivating it solved your issue here.

    Since this is a third-party plugin which we don’t provide support for (please see our Support Policy here), it would be best to reach out to the plugin’s developers for further assistance here.

    https://wordpress.org/support/plugin/woocommerce-jetpack/

    I will be marking this thread as resolved. Should you have further inquiries, kindly create a new topic here.

    Meanwhile, if you have a few minutes, we’d love it if you could leave us a review:

    https://wordpress.org/support/plugin/woocommerce/reviews/

    Thanks!

Viewing 8 replies - 1 through 8 (of 8 total)
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