Support » Plugin: WooCommerce » “No shipping methods available” after update to Woocommerce 3.1.1

  • Website: cloud9naturally.ca

    Recently updated from Woocommerce 3.0.8 to 3.1.1 and had complaints of customers receiving the message “No shipping methods available…” despite entering the correct shipping information. I duplicated this issue with multiple test addresses.

    Restored my backup with version 3.0.8 and this appears to resolve the issue.

    Would like to have the latest and greatest version of Woocommerce on our live site, but won’t be able to update until we figure this out. Please help!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hi,

    do you use some shipping plugin? Or just core shipping methods?

    Put screenshot from Shipping Zone configuration.

    We have these Woocommerce extensions that impact shipping:

    • Canada Post Shipping
    • FedEx Shipping
    • Role Based Methods

    We also have other plugins that interact with Woocommerce:

    • WooCommerce Basic Ordernumbers
    • WooCommerce Wholesale Prices
    • WooCommerce Wholesale Prices Premium
    • WooCommerce Upcoming Product
    • WooCommerce Colors
    • Mailchimp for Woocommerce
    • Smart Manager
    • Helcim Payment Gateway

    Here’s a screenshot of the shipping zones setup: Screenshot of shipping zones set up

Viewing 3 replies - 1 through 3 (of 3 total)
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