Support » Plugin: WooCommerce » No shipping methods appear in cart & checkout

  • Resolved eschooling

    (@eschooling)


    Hello, since i update woocommerce to 4.0 i have this issue. The shipping methods does not appear in the cart page and even in the checkout page also.
    The shipping methods appears only when i am logged in as admin and chaecking the site.
    First i thought something with the address is causing the issue and i tried to make a order as a user (not logged in) and the shipping methods does not appear also, and i insert all the necessary fields with correct infrormation.

    Before the update everything was fine. As far i see also others users have the same issue. So what is wrong?
    Thanks in advance….

    • This topic was modified 8 months, 2 weeks ago by eschooling.

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Viewing 3 replies - 1 through 3 (of 3 total)
  • Hi eschooling,

    please check your payment and shipping methods in WooCommerce -> Options.
    See also if there is a plugin or a theme’s setting that may be responsible for changing normal WooCommerce behavior. Especially, see siteground-optimizer settings that may add JavaScript that blocks payment and shipping in your shop.
    You can read more about setting payment/ shipping depending on client’s country in WooCommerce documentation in appropriate section: https://docs.woocommerce.com/documentation/plugins/woocommerce/getting-started/

    Hope, it will be helpful

    Plugin Support mouli

    (@mouli)

    Hi there!
    I understand that you can see shipping methods when you are logged in.
    This might indicate an issue with caching as this is generally disabled for logged in users.

    I suggest that you disable any caching, clear any existing cache and test again.

    You could also contact your host to ensure that all server side caching is cleared.

    You can set up caching to ignore WooCommerce pages such as Cart, Checkout, and My Account.

    You can read more about setting up caching here:
    http://docs.woocommerce.com/document/configuring-caching-plugins/

    I hope that helps you to figure it out.

    Plugin Support EtienneP

    (@etiennep)

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 3 replies - 1 through 3 (of 3 total)
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