• Resolved nickcys

    (@nickcys)


    After ‘Kuala Lumpur’ is selected and update location, the result is: no shipping method is available.

    However, if the same product is added and proceed to the cart page, three shipping options appear for the same state ‘Kuala Lumpur’

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author rajeshsingh520

    (@rajeshsingh520)

    Hi,

    Make sure you have configured the MaxMind API Key in Woocommerce > settings > Integration

    &

    Go to Woocommerce > General > Default customer location (is set to “Geolocation”)

    Thread Starter nickcys

    (@nickcys)

    Hi,
    As instructed:
    – Generated & applied MaxMind License Key.
    – Changed Default customer location to Geolocate.

    At single product page (with no products in cart), after ‘Kuala Lumpur’ is selected and update location, the result is: no shipping method is available.

    However, if the same product is added and proceed to the cart page, two shipping options appear for the same state ‘Kuala Lumpur’.

    Plugin Author rajeshsingh520

    (@rajeshsingh520)

    Please deactivate other plugins and use basic TwentyTwenty for testing as it looks some other plugin is conflicting wiht the working

    as we evendid not got any shipping method even after adding the product to the cart and selecting city

    we got the shipping method when we went to your cart page and then added the city over there so it looks some plugin is stopping the calculator form request from going

    Plugin Author rajeshsingh520

    (@rajeshsingh520)

    Hi,

    Upgrade to latest version 1.1.4 that should fix your issues

Viewing 4 replies - 1 through 4 (of 4 total)
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