Support » Plugin: Table Rate Shipping Method for WooCommerce by Flexible Shipping » No shipping calculation if 2 items on the cart

  • Resolved karamba

    (@karamba)


    Before plugin’s last update everything works fine…
    1 item in the cart – shipping calculated.
    2 > items in the cart – no shipping calculation.

    What happened?..

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support lusp

    (@lusp)

    Hi @karamba,

    Could you please show us the screenshots illustrating how your shipping methods are currently configured including the rules you’ve defined?

    Kind regards,
    Łukasz

    Thread Starter karamba

    (@karamba)

    I have 1 only shipping method, its based on weight
    https://i.imgur.com/5azkn3s.png
    Some months its work, some not (plugin updates). Weird.

    Plugin Support lusp

    (@lusp)

    Thank you for the prompt reply. Could you please tell me what is the weight of the products the shipping cost is not being calculated for?

    On the first glimpse I see that there are some gaps in the weight ranges you’ve defined which are not currently covered. If you are using kg as the weight unit and the first weight range is 0 – 1 kg, the second one should start from 1.001 kg, not from 1.1 kg, etc. If not, you’ll have an uncovered 1.001 – 1.099 kg gap and if the products weight hits this values you’ll get ‘There are no shipping methods available notice…’

    So the properly defined weight ranges should look this way:

    0 – 1 kg
    1.001 kg – 1.5 kg
    1.501 kg – 2 kg
    2.001 kg – 2.5 kg
    2.501 kg – 3 kg
    3.501 kg – 4 kg

    Please let me know if it helped.

    Kind regards,
    Łukasz

    Plugin Support lusp

    (@lusp)

    Since there are no further inquiries concerning this case I’m marking this thread as resolved.

    Kind regards,
    Łukasz

Viewing 4 replies - 1 through 4 (of 4 total)
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