No se puede editar ningún campo

  • carloscebrianmercado

    (@carloscebrianmercado)


    2 months, 3 weeks ago

    El plugin debería dejar editar los Endpoints o campos que quieres mostrar en tu cuenta, pero no se muestran en el dashboard y por tanto no puedes editarlos.

    Puse una incidencia a través de su formulario contact support pero después de 5 días todavía no me han contestado.

    Atención al cliente nula.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Akshay A

    (@akshaycode1)

    2 months, 3 weeks ago

    Hi,

    We apologize for any inconvenience you’ve experienced.

    Based on your review, it doesn’t seem to align with our plugin’s functionalities. However, we’d be happy to assist you with any concerns related to our plugin. Could you please provide more details about your issue or confirm if this review was intended for a different plugin?

    We recommend creating a thread on forum so we can assist you more effectively.

    • This reply was modified 2 months, 3 weeks ago by Akshay A.
    Thread Starter carloscebrianmercado

    (@carloscebrianmercado)

    2 months, 3 weeks ago

    I see your plugin displayed in my WordPress on the left side with two options (Customize My Account Pro and My Account Fields).

    But we cannot see any dashboard wit editable fields so we cannot edit any label of an endpoint because we do not see any edit field in any of these options.

    If you provide me with an email, I could send you a screenshot to show you the issue. I have already done this, but I did not receive any response from you.

    Plugin Support Akshay A

    (@akshaycode1)

    2 months, 3 weeks ago

    Are you sure you are having this issue with the ‘Check & Log Email‘ plugin? This issue doesn’t seem to be related to our plugin and we couldn’t find any support thread created by you here ‘https://wordpress.org/support/plugin/check-email/‘

    Could you please share a screenshot of the ticket you created and provide more details about your issue?

    Thread Starter carloscebrianmercado

    (@carloscebrianmercado)

    2 months, 3 weeks ago

    https://s11.aconvert.com/convert/p3r68-cdx67/9a1fk-r9f0x.webp

    The plugin that is not working is “Customize My Account Pro.” What we mean is that we do not see the Endpoint Fields to edit, move, or delete them… they do not appear on the dashboard as you can see in the screenshot

    Plugin Support Akshay A

    (@akshaycode1)

    2 months, 3 weeks ago

    We are unable to see the shared screenshot and have not found any ticket created by you here https://wordpress.org/support/plugin/check-email/ . If you have indeed created a ticket as you said, please share a screenshot of the ticket so we can check.

Viewing 5 replies - 1 through 5 (of 5 total)
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