JW Player for Flash & HTML5 Video
No Scale and Divx WebPlayer problems (5 posts)

  1. Denis Ciumbargi
    Posted 3 years ago #

    Hi, thanks to the team helping me with other problems, now time to ask help with another one.

    In Chrome, haven't tested with other browsers yet, with DivX web player plugin on all i get is the DivX logo for my mp4 files and the file not playing.

    With the plugin deactivated the files plays but the video is left aligned, not scaled and on the right a big black border. The settings of the player are: HTML5 to stretch proportionally with borders.

    Full-screen works fine.

    Here is the link.

    Here i have no video for a smaller resolution player


    Firefox works fine it seems.

  2. JW Player
    Plugin Author

    Posted 3 years ago #

    Let us look into this.

  3. JW Player
    Plugin Author

    Posted 3 years ago #

    It seems this is a JW player bug or a bug with the metadata inside the file (it e.g. takes too long before the player sees height and width). This is not a bug in the plugin.

    It works in Firefox, because the browser falls back to Flash inside Firefox.

    For you you can work around this issue by changing the primary from html5 to flash. After the change the player defaults to flash in all browsers that support flash and the player will fallback to html5 in browsers without flash support (e.g. Safari on iPad).

  4. Denis Ciumbargi
    Posted 3 years ago #

    OK, so changing to flash will work for the moment.

    If it is a bug in the player, i assume the team will work around it.

    if it is in the meta data of my file, OK, i will work around that.

    It is good to report this anyway as might help the developers see what is not working as it should.

  5. JW Player
    Plugin Author

    Posted 3 years ago #

    Yes, it is indeed good to report this and the issue has been noted and will be investigated by the player developers.

    Thank you.

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