Title: No Save button
Last modified: August 22, 2016

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# No Save button

 *  [shembaqnbury](https://wordpress.org/support/users/shembaqnbury/)
 * (@shembaqnbury)
 * [11 years, 4 months ago](https://wordpress.org/support/topic/no-save-button-5/)
 * Hi
 * I am having trouble with changing user information. When I go into the editing
   area there is no ‘save’ button.
 * I am using USERPRO and am running WP4.1.
 * Regards
 * Shem Banbury

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [bdbrown](https://wordpress.org/support/users/bdbrown/)
 * (@bdbrown)
 * [11 years, 4 months ago](https://wordpress.org/support/topic/no-save-button-5/#post-5677630)
 * Hi shembaqnbury. Since you’re running a commercial plugin you should post your
   question on the [plugin support forum](http://codecanyon.net/item/userpro-user-profiles-with-social-login/5958681/support).
   Here’s a section from the WordPress.org Forum Welcome page explaining why:
 * > **Commercial Products**
   >  If you use a commercial theme or plugin and need support,
   > please go to their official support channel. In order to be good stewards of
   > the WordPress community, and encourage innovation and progress, we feel it’s
   > important to direct people to those official locations. Doing this will provide
   > the developer with the income they need to make WordPress awesome.
   > Forum volunteers are also not given access to commercial products, so they 
   > would not know why your commercial theme or plugin is not working properly.
   > This is one other reason why volunteers forward you to the commercial product’s
   > vendors. The vendors are responsible for supporting their commercial product.
 * Thank you.
 *  Thread Starter [shembaqnbury](https://wordpress.org/support/users/shembaqnbury/)
 * (@shembaqnbury)
 * [11 years, 4 months ago](https://wordpress.org/support/topic/no-save-button-5/#post-5677632)
 * thanks bdbrown
 * I dont actually think the trouble is with Userpro as I have deactivated this 
   plugin and it still have the issue. No save button appears on the ‘Edit User’
   page
 * Do I therefore still post this issue here? Can you help
 *  [bdbrown](https://wordpress.org/support/users/bdbrown/)
 * (@bdbrown)
 * [11 years, 4 months ago](https://wordpress.org/support/topic/no-save-button-5/#post-5677752)
 * Since it’s in the admin area I’m not sure I can help without access to your admin
   panel, which I’d prefer not to do if possible. By “save” button are you referring
   to the “Update User” button at the bottom of the edit user page? And, when you
   had UserPro installed, did you still use the WP Edit User page or did UserPro
   have it’s own page to change the user profile?

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘No Save button’ is closed to new replies.

## Tags

 * [editing](https://wordpress.org/support/topic-tag/editing/)
 * [save](https://wordpress.org/support/topic-tag/save/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 3 replies
 * 2 participants
 * Last reply from: [bdbrown](https://wordpress.org/support/users/bdbrown/)
 * Last activity: [11 years, 4 months ago](https://wordpress.org/support/topic/no-save-button-5/#post-5677752)
 * Status: not resolved

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