Support » Plugin: Plugin for Google Reviews » No reviews are displayed

  • Resolved Marteens


    I believe I have connected the plugin to the Google reviews correctly, but no reviews are showing, even if there are 12 of them on Google. I only get the title with the average number of stars. Have I done something wrong here? The widget is placed in the footer on my website.

    I have set the pagination to 5, and I have tried to delete and reinstall the plugin. I do see all the reviews in WordPress dashboard –> Settings –> Google Reviews Widget –> Reviews, but they won’t show on my website… Any ideas?

    The page I need help with: [log in to see the link]

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  • Plugin Author richplugins


    Hi @marteens,

    First of all, try to reinstall the plugin from scratch:

    1. Save Google Places API key and your Place ID somewhere except the plugin;
    2. Go to the page: WordPress Settings / Google Reviews Widget / Advance tab;
    3. Click ‘Install from scratch’;
    4. Paste your Google Places API key to the settings;
    5. Reconnect your Place ID for all widgets and shortcodes.

    Let me know how it goes.


    Thread Starter Marteens


    Thank you very much, this works.

    Based on another similar thread in this support forum, I had already tried to delete and reinstall the plugin in the WordPress dashboard –> plugins, but that did not help. I was not aware of the possibility to do this from within the plugin.

    Thanks again 🙂

    Thanks, I had the same problem, was about to give up for the night then read this and followed the instructions to start from scratch and it now works.

    Thanks heaps, I have been running the same website for 17 years and now this is the first time I have got my Google reviews displaying on there.

    I’m so happy now.

Viewing 3 replies - 1 through 3 (of 3 total)
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